Author Archive

Emily Genge

Emily Genge

Emily is the Marketing Coordinator at LoginRadius, a leading Customer Identity Management platform. She is a recent graduate from the University of Waterloo, where she studied Rhetoric, Media, and Professional Communication.

Find more about me on:

Here are my most recent posts

Why Google Was Fined €50 Million for GDPR Violations

Google has been fined a record €50 million by a French regulator for failing to properly inform users how their data is being collected and used. This fine is the largest to come from European legislation that went into effect in 2018. The European Union’s new privacy law, called the General Data Protection Regulation (GDPR), gives its citizens more control over their data and how companies use it.

Read more

Infographic: The Death of Passwords

Are usernames and passwords really the best way to protect your customers? Check out this infographic and learn about the new technologies and authentication methods that are replacing passwords.

Read more

Infographic: Making Customers Feel Seen in an Omnichannel World

Learn what omnichannel means in today’s digital landscape. Customers now expect companies to give them better service the longer they interact with them, personalizing communications to fit everything they know about the customer. In this infographic, we give you the tools to humanize that omnichannel experience and personalize interactions with every one of your customers.

Read more

Why Your Enterprise Needs a Digital Business Transformation Strategy

Enterprise CIOs and VPs of technology face growing demands to scale their digital platforms. Gartner estimates that 2020 is the sink-or-swim year for mid- and large-sized enterprises—organizations with more than $250 million in annual revenue—to modernize their digital infrastructure. Scaling digital platforms can be a daunting task. It involves large-scale efforts to accommodate growing demands in online customer experience, data personalization, and a centralized identity infrastructure for your users.

Read more

The Weather Network Featured at LoginRadius Event in Toronto

Last week we marked our first live event in Toronto with an almost full-house! Held at the Speakeasy 21 Restaurant in the heart of Toronto’s Financial District attendees enjoyed some delicious food and inventive cocktails as well as lively discussion on consumer identity.

Read more

Are You Treating Your Customers Like Criminals?

Gartner Prediction: By 2022, digital businesses with great customer experience during identity corroboration will earn 20% more revenue than comparable businesses with poor customer experience. When people ask me what problems customer identity and access management solves, my reply is that first and foremost it improves the customer’s digital experience. If you want to convert your casual website visitors into engaged clients, the first hurdle is usually the registration and login process.

Read more

Top 10 Retail Banking Technologies

As more retail banks are realizing the benefits of investing in new technologies, CIO’s are continuing to focus on both digital transformations and operational optimization. The emerging technologies that are receiving a lot of attention in the industry include the solutions that allows for a self-serve model, which reduces costs and provides a better customer experience.

Read more