Archive for the ‘Customer Identity Management’ Category

Presenting: Progressive Profiling from LoginRadius

Have you ever had a website ask for personal information that made you say, “Why do you need to know that?” Customers may not always understand why certain information is necessary, which can cause a lack of trust between them and the company. Progressive profiling is a new feature of the LoginRadius Identity Platform that gradually gathers  data from customers in an automated way.

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Best Practices for Choosing Good Security Questions

Security questions can add an extra layer of certainty to your authentication process. Security questions are an alternative way of identifying your customers when they have forgotten their password, entered the wrong credentials too many times, or tried to log in from an unfamiliar device or location.

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Why Google Was Fined €50 Million for GDPR Violations

Google has been fined a record €50 million by a French regulator for failing to properly inform users how their data is being collected and used. This fine is the largest to come from European legislation that went into effect in 2018. The European Union’s new privacy law, called the General Data Protection Regulation (GDPR), gives its citizens more control over their data and how companies use it.

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Epic or Fail: Winners and Losers in Customer Data Security

Last year saw some of the largest, most trusted companies like Facebook, Google+, T-Mobile, and Under Armour experience massive customer data breaches. The number and scale of data breaches each year affects companies across every industry and shows no signs of slowing down.

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How Do I Know If My Email Has Been Leaked in a Data Breach?

Many people use their email addresses and a small set of passwords (or even just one password) to log in to their online accounts. Unfortunately, this means that any hacker with your email address already has half your login details. Add in numerous password breaches from big-name digital service providers and you have a recipe for disaster.

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Infographic: The Death of Passwords

Are usernames and passwords really the best way to protect your customers? Check out this infographic and learn about the new technologies and authentication methods that are replacing passwords.

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The Customer Identity Infrastructure that Cruise Line Passengers Don’t See

I’m looking forward to my first ocean cruise … someday. Living in Vancouver, I can see the enormous ships docked at Canada Place or heading out to sea across English Bay. I’ve always been more of an adventure traveler, making my own itinerary, researching out-of-the-way spots. The logistics were part of the fun. But now that I’m a mom, I fantasize about spending a week in one place without having to make any arrangements, ask for directions, or even take out my credit card. (If indie rock star Jonathan Coulton and his 1,848 closest friends are there playing tabletop games, so much the better.)

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Put Customer Data Security FIRST to Avoid Breaches Like Marriott’s

Whatever the cause of the breach, the fact that it flew under the radar for so long tells me that securing customer accounts was not the number one priority for Marriott’s board and CEO. Now they’re also facing down a security mess caused by their own negligence. So what must companies do to avoid data breaches like Marriott’s?

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