Data Security Archives

IAM vs. CIAM: Which Solution is Right For You?

Thursday, March 21st, 2019

Traditional identity management is no longer enough to serve consumers. This should really go without saying. After all, internal management systems were originally built to manage employee identities, and their expectations of a good user experience does not necessarily align with customer expectations. It also doesn’t help that the needs of consumers are growing with every passing year, and internal identity management systems are not built to keep up.

CIAM Continues to Draw Attention as Akamai Acquires Janrain

Wednesday, March 6th, 2019

In the past few years, customer identity and access management (CIAM) has been recognized as an independent solution, particularly compared to enterprise IAM. This recognition comes from both analyst firms and from some major acquisitions happening in the space.

Webinar: 5 Steps to Improving the Omnichannel Customer Journey

Wednesday, February 27th, 2019

If you abandon your customers, your customers will abandon you. Digital transformation has put consumer choice at an all-time high. Companies are constantly looking for ways to increase conversion rates and promote brand loyalty. Creating a personalized customer journey starts with remembering who your customers are so that they feel more valued the longer they interact with your brand.

Looking for a Gigya Alternative? Try LoginRadius, a Superior and Modern Identity Platform

Wednesday, February 20th, 2019

The customer identity space is in a dynamic phase, with lots of activity around mergers and acquisitions (M&A) and investment. One notable event was the SAP acquisition of Gigya in late 2017. Now that a year has gone by, existing Gigya contracts are ending. Engineers are probably thinking that everything’s fine and that not much has changed with their customer identity solution. But as a leader, you should be worried. The Gigya technology may not have changed (yet) but the company that delivers it has changed significantly.

Best Practices for Choosing Good Security Questions

Thursday, January 31st, 2019

Security questions can add an extra layer of certainty to your authentication process. Security questions are an alternative way of identifying your customers when they have forgotten their password, entered the wrong credentials too many times, or tried to log in from an unfamiliar device or location.

Why Google Was Fined €50 Million for GDPR Violations

Tuesday, January 22nd, 2019

Google has been fined a record €50 million by a French regulator for failing to properly inform users how their data is being collected and used. This fine is the largest to come from European legislation that went into effect in 2018. The European Union’s new privacy law, called the General Data Protection Regulation (GDPR), gives its citizens more control over their data and how companies use it.

Epic or Fail: Winners and Losers in Customer Data Security

Wednesday, January 16th, 2019

Last year saw some of the largest, most trusted companies like Facebook, Google+, T-Mobile, and Under Armour experience massive customer data breaches. The number and scale of data breaches each year affects companies across every industry and shows no signs of slowing down.

How Do I Know If My Email Has Been Leaked in a Data Breach?

Thursday, January 10th, 2019

Many people use their email addresses and a small set of passwords (or even just one password) to log in to their online accounts. Unfortunately, this means that any hacker with your email address already has half your login details. Add in numerous password breaches from big-name digital service providers and you have a recipe for disaster.

Infographic: The Death of Passwords

Wednesday, December 19th, 2018

Are usernames and passwords really the best way to protect your customers? Check out this infographic and learn about the new technologies and authentication methods that are replacing passwords.

How to Use Multi-Factor Authentication When You Don’t Have Cell Phone Access

Wednesday, December 19th, 2018

Many security-minded businesses use multi-factor authentication to verify customers’ identities. The most familiar method is to send customers a code by SMS text message, which the customer then enters on the website or app. But what if you are traveling and don’t have cell phone service? You have a few other options for authenticating yourself. Just make sure to set them up before you travel!

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