Have you ever had a website ask for personal information that made you say, “Why do you need to know that?” Customers may not always understand why certain information is necessary, which can cause a lack of trust between them and the company. Progressive profiling is a new feature of the LoginRadius Identity Platform that gradually gathers data from customers in an automated way.
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Security questions can add an extra layer of certainty to your authentication process. Security questions are an alternative way of identifying your customers when they have forgotten their password, entered the wrong credentials too many times, or tried to log in from an unfamiliar device or location.
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Google has been fined a record €50 million by a French regulator for failing to properly inform users how their data is being collected and used. This fine is the largest to come from European legislation that went into effect in 2018. The European Union’s new privacy law, called the General Data Protection Regulation (GDPR), gives its citizens more control over their data and how companies use it.
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Login methods may come and go, but customer identity is here to stay. In the aftermath of two massive data exposures at Facebook and Google+ that were amplified by social login, I want to talk about the implications for B2C enterprises. Are the privacy and security risks of social login still worth the convenience? And what steps should companies take to protect customer data and maintain public trust? Let’s start with some history.
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Amsterdam – city of canals, bikes, museums, quirky festivals and Heineken beer. Well this September, Amsterdam is going to be home to Europe’s leading Identity and Access Management Conference – IDM Europe and LoginRadius. LoginRadius will be sponsoring the IDM Europe conference in Amsterdam on September 20th.
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LoginRadius is proud to announce that our CIAM platform has maintained 100% availability for the last 20 months, living up to our industry leading guarantee of 99.999% uptime on a monthly basis. System availability and peak load handling capabilities are the two most important elements to ensure an uninterrupted customer experience.
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Cloud-based solutions have never been more popular, and for good reasons as well. Not only do they offer major security benefits, but they can also greatly reduce the cost it would take to build and manage these security measures yourself.
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Everywhere you look, companies are adopting digital transformations in the hopes of changing their business models and competing in the reality of the new market. What’s interesting in this new trend, is that the change is being driven by the customer. Today, customers expect relevant content that is based on their interests and habits. In order to deliver this connected customer experience, companies are having to embrace these digital transformations.
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At least 200 apps have been suspended from Facebook amidst a data privacy investigation that CEO Mark Zuckerberg launched after the Cambridge Analytica scandal in March. The announcement came on Monday morning, nearly two months after Zuckerberg said that Facebook would investigate all the apps that had access to large amounts of data, before the company had changed their policies in 2014.
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With the GDPR deadline rapidly approaching (May 25th to be exact), a new Compliance Report shows that only 40% of organizations have met compliance requirements or are on their way to becoming so by the deadline. This means that there is still a huge number of businesses that need to wake up to their new obligations, or they will be at risk of fines that could be as high as 4% of revenues.
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