When people think of online customer experience, they might not consider it as being important in the public sector. But with so many daily services now available online, companies and organizations in the public sector are constantly looking for ways to provide customers with the best experience possible. LoginRadius is currently helping a number of companies in the public sector improve their customer experience in different ways.
Improving citizens’ quality of life is at the heart of many municipals digital initiatives. Even so, many city leaders are choosing to focus on improving their technology infrastructure without considering the engagement of their citizens. A successful digital transformation can have many benefits for both citizens and municipals.