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Rajeev Sharma

Rajeev Sharma

11+ years of overall experience in technical/application support including 7+ years in leading/managing the technical support team. Rajeev is a customer-focused performer who is committed to quality in every task from personal interaction with coworkers and users to the high level of services provided to the company/customer.True food lover, enjoys playing cricket and volleyball, and a Leisure traveler!!!

Stand Out from the Crowd: Improve Your Customer Support with CIAM

Whether it’s intuitive and personalized user onboarding or a unified view of every consumer, CIAM is becoming the need of the hour for diverse industries. Let’s learn about the endless possibilities of a CIAM that delivers the highest level of customer support services.

Rajeev Sharma
Rajeev Sharma
September 14, 2021
4 min read

What is Digital Identity Verification and Why is it Necessary?

Identity verification is a necessary process that ensures an individual’s identity matches the one that is supposed to be. This post helps better understand what digital identity verification is, how it works, and the types of digital identity verification systems.

Rajeev Sharma
Rajeev Sharma
August 13, 2021
6 min read

What is SAML SSO?

SAML SSO is an authentication standard for single sign-on (SSO) based on XML. Learn more about how it works, advantages and its components.

Rajeev Sharma
Rajeev Sharma
June 18, 2021
3 min read

Introduction to Mobile Biometric Authentication

In an increasingly digitized world, password-based authentication is no longer sufficient to secure applications and software tools. Can biometrics replace traditional passwords in user authentication? Biometrics does offer a safe and easy mode of authenticating users – without compromising their online experience.

Rajeev Sharma
Rajeev Sharma
April 28, 2021
4 min read

What are Federated Identity Providers?

Federated identity management is a configuration that can be made between two or more trusted domains to allow consumers of those domains to access applications and services using the same digital identity. Such identity is known as federated identity, and the use of such a solution pattern is known as identity federation.

Rajeev Sharma
Rajeev Sharma
March 26, 2021
3 min read

What is Risk-Based Authentication

RBA is a method of applying various levels of stringency to authentication processes based on the likelihood that the access to a given system could result in it being compromised. As the level of risk increases, authentication becomes more restrictive.

Rajeev Sharma
Rajeev Sharma
February 26, 2021
3 min read

Consumer Digital Identity Trend Report 2020

Optimize Your Conversion Funnel With Core Customer Behavior Analysis

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