Multiple SMTP Provider

This document provides a comprehensive overview of the Multiple SMTP Provider feature, including its benefits, use cases, and detailed configuration steps to help you implement it effectively.

By default, LoginRadius allows you to configure a single SMTP Provider under Console > Branding > Email-SMS Provider, and all outgoing emails are sent using this provider.

Key Features

• Multiple SMTP Provider Configuration: Configure more than one SMTP provider within your LoginRadius account, giving you flexibility in managing email delivery.
• Template-Level Provider Selection: Assign specific SMTP providers to individual email templates, ensuring that the right provider is used for the right type of communication.

Business Use Cases

The Multiple SMTP Provider feature is useful for various business scenarios, including:

• Communication Types: Separate transactional, marketing, and notification emails by using specialized providers for each type.
• Brand Management: Use different SMTP providers for separate brands under the same account.
• Departmental Control: Route emails through unique providers for different departments or teams.

Enabling Multiple SMTP Provider

To enable this feature, follow these steps:

Enable Feature

• Contact the LoginRadius Support Team and request activation for the Multiple SMTP Provider feature.
• Once approved, the Add Provider button will be visible at Email Provider

Setup SMTP

• Navigate to Console > Branding > Email-SMS Provider
• Click on Add Provider if you have already configured a SMTP.
• Select your SMTP provider (e.g., SendGrid, Amazon SES, etc.)
• Enter the required credentials:
  • SMTP server
  • Port
  • Username
  • Password or API key
• Save the configuration
• Click on the Menu icon of the provider you wish to set default and click on Make Default.

For detailed setup instructions, refer to the SMTP Configuration Guide.

Customize Provider

Once you have configured multiple SMTP

• Go to Console > Branding > Email Templates.
• Select the email template you want to modify
• Click the Edit button
• Select Email Provider from the dropdown and save the template.

Note: If no specific SMTP provider is configured for an email template, the system will automatically use the default SMTP provider defined under Email-SMS Provider.

Best Practices

• Test Before Deployment: Send test emails from different templates to confirm that the SMTP Provider is configured correctly.

Related Resources

• Email Communications
• SMS Communications
• SMTP Providers
• Email Template Management