SMS Template Management

The SMS Templates feature in LoginRadius allows you to design, manage, and customize SMS communications used in user authentication workflows and transactional events. These templates ensure timely, secure, and consistent communication with users via SMS for various identity-related scenarios.

Use-Case

In LoginRadius, SMS templates are utilized across multiple authentication and verification journeys, including:

• Login: Deliver one-time authentication codes to enable secure sign-ins.

• Passwordless Login: Send OTPs to users for password-free authentication.

• MFA (Multi-Factor Authentication): Enhance account security through SMS-based second-step verification.

• Risk-Based Authentication: Trigger SMS verification based on behavioral or contextual risk factors.

• PIN Delivery: Securely send access PINs via SMS.

• One-Touch Login: Allow users to complete login with a single SMS-based action.

Configuration

The LoginRadius Console provides a centralized interface to manage all your SMS templates. You can create, edit, or reset templates based on your business needs, ensuring they remain consistent with your brand and security policies.

Navigate to SMS Templates

To configure SMS templates:

1. Log in to the LoginRadius Console.
2. Navigate to Branding > SMS Templates (Click Here).
3. Here, you can create and edit SMS templates as needed.

Create SMS Template

To add a new SMS template, fill out the form with the following details:

• Template Type: Select the type of SMS (e.g., Login, Passwordless, MFA, Risk-Based, etc.).
• Template Name: Assign a unique name to the template.
• SMS Body: Define the SMS content, including placeholders.

SMS Template Settings

For all SMS templates (except Welcome SMS), the following settings can be configured:

• Request Limit: Limits how many times an SMS/OTP can be requested within a specified time frame.
• Request Disable Period: The cooldown period (in minutes) after reaching the request limit before further requests are allowed.
• OTP Validity Limit (Seconds): Specifies how long the OTP remains valid.

Reset Template

You can reset the template to its default state if any modifications are made.

Note: The reset template option is only available for the default templates provided by the LoginRadius Identity Platform.

Placeholder Tags

The predefined placeholders available for use in SMS content include:

Placeholder	Description
#Name#	Displays the customer's name from the registration form.
#OTP#	Displays the OTP received via SMS.
#FirstName#	Displays the first name from the customer profile.
#LastName#	Displays the last name from the customer profile.
#userName#	Displays the username if username login is enabled.
#OTPExpiry#	Shows the OTP expiration time in seconds.
#Email#	Displays the customer's registered email address.

Sample SMS Template

Hi #Name#,
Thanks for signing up.
Your OTP is #OTP#. It is valid for #OTPExpiry# seconds.
If you didn’t request this, please ignore this message.

This template can be customized with placeholders to personalize messages sent to users.

Related Resources

For more information, refer to:

• SMS Configuration Guide
• Email Communications and Configuration