Akamai Identity Cloud Migration FAQs
Should I continue using Akamai Identity Cloud till December 2027?
Ideally No. Even though Akamai will support until the end-of-life date, they have already mentioned that no new features are being released starting 2024 and they will stop support for social logins in 2026.
We strongly advise planning your migration well in advance of these deadlines to ensure business continuity. Relying on a platform facing EOL carries inherent risks, potential security vulnerabilities, and eventual service cessation.
How soon should I start planning my migration away from AIC?
The sooner the better. If you are using Social login, then the time is now. As AIC will stop support for social logins in March 2026.
Enterprise CIAM migrations can get complex if you're handling large volumes, complex systems, or compliance-sensitive data. Most companies start planning at least 12–18 months in advance to ensure a smooth transition without disruption.
Why should I migrate to LoginRadius?
Migrating to LoginRadius allows you to upgrade to a modern, future-proof CIAM solution. You'll benefit from enhanced security, superior user experience, global scalability, robust compliance features, and reduced operational costs, moving beyond the limitations of an EOL platform.
What makes LoginRadius and Next Reason the ideal migration partners?
Our strategic partnership combines LoginRadius's leading CIAM platform with Next Reason's unparalleled expertise as Akamai Identity Cloud specialists. This ensures a complete, worry-free migration, leveraging deep platform knowledge and proven methodologies for a precise, efficient, and seamless transition.
How does LoginRadius compare to other AIC alternatives like Auth0 or Okta?
LoginRadius is purpose-built for customer identity - unlike traditional IAM platforms like Auth0 or Okta (built for internal users). Recognized as an overall leader by KuppingerCole, we enable brands to go live 2x faster, reduce integration effort by up to 60%, and manage over 1.2 billion digital identities globally. Our built-in migration tooling has helped clients seamlessly transfer millions of user profiles with zero downtime. Paired with Next Reason’s proven expertise in Akamai Identity Cloud migrations, we offer one of the smoothest and most secure paths to a modern, scalable CIAM solution.
How does LoginRadius compare to Ping Identity for CIAM use cases?
While Ping Identity offers strong workforce IAM capabilities, it can be overly complex and costly for customer-facing applications. LoginRadius is designed specifically for CIAM—making it faster to implement, easier to scale, and simpler to customize for digital consumer journeys. With over 1.2 billion identities under management and enterprise-grade features out of the box, our platform helps teams cut time-to-market by more than 50%. Plus, with dedicated support for migrations, we ensure a secure and low-friction transition from legacy setups.
What does the migration process involve?
LoginRadius + Next Reasons’ proven process follows three key phases:
- Access - Comprehensive assessment and planning.
- Migrate - Secure data transfer with options for self-serve or fully managed, and meticulous recreation of user journeys.
- Optimize - Post-migration hardening, performance tuning, and ongoing support to leverage new features.
Will there be any downtime during the migration?
Our process is designed for seamless business continuity, ensuring minimal to no disruption during migration. We employ advanced data transfer methods and careful planning to facilitate a smooth transition.
How is my data secured during migration?
We prioritize 100% secure migration. Data transfer utilizes advanced, secure protocols. Our team's years of experience in secure data export guarantee integrity and protection throughout the process.
What kind of support can I expect during and after migration?
You'll receive dedicated support with direct access to identity specialists from both LoginRadius and Next Reason. This expert guidance is provided every step of the way, from initial assessment through post-migration optimization.
How does LoginRadius handle data compliance and privacy regulations beyond GDPR/CCPA?
LoginRadius maintains compliance with a wide array of global data protection laws, including ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, HIPAA, and more. Our Trust Center provides transparent access to our certifications and policies, ensuring your data adheres to the highest standards.
What about integrating LoginRadius with our existing applications and systems?
LoginRadius offers extensive API-first capabilities and pre-built connectors for hundreds of third-party applications. Our platform is designed for seamless integration with your current tech stack, allowing for real-time, two-way data synchronization and customized data mapping.
Can LoginRadius handle our complex, customized identity workflows and integrations?
Absolutely. LoginRadius is built for enterprise-scale deployments with a flexible, API-first architecture and deep customization capabilities. Whether you need tailored registration flows, advanced authentication logic, or granular user management, we support it all. Our extensive APIs, SDKs, and prebuilt integrations make it easy to connect with your existing CRM, marketing platforms, analytics tools, and other critical systems—so your identity strategy fits your business, not the other way around.
What is LoginRadius's commitment to continuous innovation and future-proofing our CIAM strategy?
We invest heavily in R&D, continually adding advanced capabilities and staying ahead of evolving security and privacy demands. As a fully managed cloud platform, LoginRadius ensures your solution is always future-proofed, offering features like adaptive MFA, passwordless, and new authentication methods as they emerge, without requiring costly upgrades on your part.
How does LoginRadius ensure high availability and performance for millions of users globally?
LoginRadius boasts a 99.99% uptime SLA and a globally distributed cloud infrastructure with 35+ data centers across five continents. Our platform is auto-scalable, designed to handle immense peak loads and rapid user growth, ensuring consistent performance and availability for millions of users worldwide, even during traffic surges.
What kind of enterprise-grade support and SLAs are available?
For enterprise clients, LoginRadius offers dedicated account management, 24/7 technical support with defined Service Level Agreements (SLAs) for response times, and comprehensive professional services for onboarding and ongoing optimization. Next Reason also provides specialized consultation and support throughout the migration and beyond.