Decoding Constituent IAM for Municipalities With City of Rochester

Optimizing municipal operations with effective constituent identity management.

Today, municipalities are undergoing rapid digital transformation to improve transparency and communication. With a more sophisticated digital ecosystem, they will be able to simplify how they interact with their citizens. This webinar highlights the role of Customer Identity and Access Management (CIAM) in the evolving digital landscape.

Key Takeaway for Participants

• The evolving role of CIAM in balancing user experience and security
• Strategies for centralizing authentication processes and enhancing user convenience
• Best practices for streamlining onboarding processes and protecting consumer accounts
• Insights into ensuring compliance with data regulations and mitigating digital risks