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Identity and Access Management (IAM), including security and customer experience.

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Decoding the Role of Multi-Factor Authentication and IVR in Banking

One of the greatest adoptions in the banking industry is the introduction of multi-factor authentication (MFA) and Interactive Voice Response (IVR) systems. Both of them are considered effective ways that help banks to reduce fraud. This blog explains their individual roles in banking.

Srishti Singh
Srishti Singh
October 21, 2021
4 min read

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Why is Consumer Onboarding Critical for Startups

consumer Onboarding is a process that involves all aspects of introducing a new consumer to your organization's products and services. Its purpose is to make sure that your consumer is well trained on how to use your product and get the most out of it.

Sudhanshu Agarwal
Sudhanshu Agarwal
March 18, 2021
3 min read

How Customer Retention Can Help Businesses Grow

Customer retention can be seen as a company's ability to maintain its existing customers by establishing strong relationships with them. Today, more people are planning to invest in start-ups, making it necessary for entrepreneurs to improve customer retention as a top-most goal.

Yash Rathi
Yash Rathi
March 15, 2021
6 min read

Why Is Customer Relationship Important for Every Business in 2021

Positive customer relations help you connect with your customers on a much more personal level. When you connect with the target audience deeply, you are much more likely to understand their requirements, resolve their problems, and create a sense of mutual understanding.

Rakesh Soni
Rakesh Soni
February 26, 2021
6 min read

Customer Success: The Importance of Customer Onboarding

Customer onboarding is one of the more delicate components of marketing. This process can make or break a business. In addition to increasing the revenue, it also allows businesses to create relationships with their customers.

Karl Wittig
Karl Wittig
February 26, 2021
6 min read

7 Tips and Tricks for B2B Consultant: How to Grow Your Client's Business

You are offering more than just a commodity as a B2B consultant. You sell strategies that can help business owners accomplish their goals. You need to conduct comprehensive research if you want to be successful in securing their business.

Lidia Hovhannisyan
Lidia Hovhannisyan
February 26, 2021
11 min read

Walking the Fine Line Between Consumer Experience and Privacy

Consent as well as robust security protocols play key roles in walking the fine line between data management and consumer privacy expectations. An organization that handles their consumers’ data ethically stands to gain a considerable edge against competitors through greater access to data, consumer trust, and potential to secure more privacy-conscious consumers.

Deepak Gupta
Deepak Gupta
February 24, 2021
5 min read

5 Tricks to Attract MORE Consumers to Your Website

The right way to attract consumers to your website need not be rocket science. All you need is a good strategy and consistency to make things work for you. Constant content upgrades can always help you drive traffic to your website; simply make sure they are SEO optimized.

Rakesh Soni
Rakesh Soni
February 23, 2021
6 min read

5 Steps to Build a High Performing Growth Team in 2021

No recipe can assure an A-grade workforce. When it comes to creating high-performing teams, you must get creative. With commitment, forbearance, and a little direction, you'll be off to formulating high-performing squads in no time who can take the core product and your business to new heights.

Rakesh Soni
Rakesh Soni
February 23, 2021
6 min read

5 Tips for Choosing the Right Password Manager for Your Team

When it comes to a password manager for business, always invest coherently. As there are immense options available in the market with forever free and feature scale-up modes, prioritize better functionality and security over fancy designs or a complicated interface.

Deepak Gupta
Deepak Gupta
February 23, 2021
5 min read
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