LoginRadius - Identity Blog

How Risk-Based Authentication Creates a Frictionless Customer Experience

Failing to securely identify customers when they log in to digital assets is something that all modern organizations fear. Likewise, customers are paying more attention to the risks inherent in the global digital landscape. Businesses and customers alike are more aware than ever that traditional password-only login methods don’t provide enough security for today’s digital needs.

Streamline Customer Experience with Role Management

Role management is typically part of a user registration system. With it, you can easily define roles for your customers and control access to portions of your digital properties.
With LoginRadius Role Management, you can customize and define your customers’ roles, including the default role, and what each role can access.

Data Export: Access and Export Customer Data with LoginRadius

With the LoginRadius Identity Platform, you can store, organize, and integrate your customer data to seamlessly feed into other systems you may be using. While LoginRadius helps you store and manage your customer data, your company maintains complete ownership of what you do with that data and how you use it.

BYOI: Bring Your Own Identity with LoginRadius SSO Identity Providers

Using LoginRadius as your identity provider, you can provide your customers with seamless one-click (single sign-on) access to a number of applications. LoginRadius integrates your OAuth 2 client with LoginRadius. OAuth 2.0 (RFC 6749) is a set of standardized flows that allow you to use LoginRadius as an identity provider for your services. This setup allows customers to seamlessly log in to your application using a standard procedure.

What is the California Consumer Privacy Act?

Societies are becoming more digitized. This makes collecting consumer data — such as name, age, and email address — a vital element for businesses. Potentially adding to the stress is the California Consumer Privacy Act (CCPA) which comes into effect on January 1st, 2020. With technology, LoginRadius can help your business avoid large legal and publicity mishaps.

How Customer Profiling Drives Growth for Your Business

Gain deeper insights into your customers by building rich customer profiles from your first-party data. For many businesses, understanding their customer base is the biggest challenge. It’s also typically their priority #1 task. After all, knowing exactly what your customers want is the most valuable asset your marketing team can have.

IAM vs. CIAM: Which Solution is Right For You?

Traditional identity management is no longer enough to serve consumers. This should really go without saying. After all, internal management systems were originally built to manage employee identities, and their expectations of a good user experience does not necessarily align with customer expectations. It also doesn’t help that the needs of consumers are growing with every passing year, and internal identity management systems are not built to keep up.

CIAM Continues to Draw Attention as Akamai Acquires Janrain

In the past few years, customer identity and access management (CIAM) has been recognized as an independent solution, particularly compared to enterprise IAM. This recognition comes from both analyst firms and from some major acquisitions happening in the space.

Webinar: 5 Steps to Improving the Omnichannel Customer Journey

If you abandon your customers, your customers will abandon you. Digital transformation has put consumer choice at an all-time high. Companies are constantly looking for ways to increase conversion rates and promote brand loyalty. Creating a personalized customer journey starts with remembering who your customers are so that they feel more valued the longer they interact with your brand.

Looking for a Gigya Alternative? Try LoginRadius, a Superior and Modern Identity Platform

The customer identity space is in a dynamic phase, with lots of activity around mergers and acquisitions (M&A) and investment. One notable event was the SAP acquisition of Gigya in late 2017. Now that a year has gone by, existing Gigya contracts are ending. Engineers are probably thinking that everything’s fine and that not much has changed with their customer identity solution. But as a leader, you should be worried. The Gigya technology may not have changed (yet) but the company that delivers it has changed significantly.

LoginRadius’ Identity Blog