Glossary>Identity Provisioning

Identity Provisioning

The automated process of creating, updating, and managing user identities across multiple systems.

SCIM 2.0 Standard (RFC 7643)Gartner IGA Market GuideAutomates 80%+ of IT Tasks

What is Identity Provisioning?

Identity Provisioning is the automated process of creating, updating, and managing user identities across multiple systems. It eliminates manual IT tasks by automatically synchronizing user data between systems.

Core provisioning operations:

  • Create: Automatically create user accounts when hired/registered
  • Read: Sync user attributes (department, manager, role)
  • Update: Modify user data when they get promoted or change departments
  • Delete: Remove/deactivate accounts when users leave

Provisioning uses standards like SCIM 2.0, LDAP, or APIs to communicate between systems (HR → Active Directory → SaaS apps).

Analogy

Think of identity provisioning like an automated HR system. When a new employee is hired, they automatically get access to email, Slack, Salesforce, and the building badge - all without manual IT tickets.

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Selectively trigger MFA for high-risk login attempts.

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User Management

Centralized user lifecycle management

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Access Control

Role-based access and permissions

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Audit Logs

Comprehensive activity tracking

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Security

Enterprise-grade security protocols

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Cloud Ready

Multi-cloud and hybrid support

Illustration

Types and Use Cases

  • Enterprise SSO: Automatically provision employees to Salesforce, Slack, Workday via SCIM
  • CIAM: Bulk import customers from CRM/ERP into CIAM platform
  • B2B Portals: Auto-provision partner users from their corporate IdP
  • HR Integration: Connect Workday/BambooHR to provision users to all systems

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How it Works

1
HR system (Workday) detects new employee or attribute change
2
SCIM/API call sent to target systems (Active Directory, LoginRadius, Salesforce)
3
Target systems create/update user account with appropriate attributes/roles
4
User receives welcome email with login instructions
5
When employee leaves: deprovisioning automatically disables all accounts
terminal
// SCIM User Creation (POST /scim/v2/Users)
{
  "schemas": ["urn:ietf:params:scim:schemas:core:2.0:User"],
  "userName": "john.doe@company.com",
  "name": {
    "givenName": "John",
    "familyName": "Doe"
  },
  "emails": [{
    "value": "john.doe@company.com",
    "type": "work",
    "primary": true
  }],
  "active": true,
  "externalId": "emp12345",
  "department": "Engineering",
  "manager": "manager@company.com"
}

Identity Provisioning vs Identity Deprovisioning

Identity Provisioning
Identity Deprovisioning

Provisioning creates/updates accounts (hire/promotion)

Deprovisioning removes/disables accounts (termination)

Provisioning is growth-focused (new users, role changes)

Deprovisioning is security-focused (remove access)

Both are automated via SCIM/APIs

both are critical for security and compliance

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Best Practices for Identity Provisioning

  • Automate everything: Don't rely on manual IT tickets - use SCIM/APIs for all provisioning
  • Role mapping: Map HR attributes (job title, department) to system roles automatically
  • Monitor failures: Set up alerts for failed provisioning attempts (HR system ≠ target system)"

How LoginRadius Powers Identity Provisioning

LoginRadius CIAM platform provides full provisioning capabilities via SCIM 2.0 (both server and client), bulk import APIs (CSV, CRM, ERP integration), and RESTful user management APIs. Our platform accepts provisioning requests from Okta, Azure AD, Workday, and other HR systems. LoginRadius also provides webhooks for real-time notifications when users are created/updated, detailed provisioning logs for audit, and role mapping from HR attributes to CIAM roles.

FAQs

Provisioning creates/updates user accounts (when hired, promoted, change departments). Deprovisioning removes/disables accounts (when employee leaves, contract ends). Provisioning is growth-focused; deprovisioning is security-focused. Both should be automated via SCIM/APIs.

SCIM 2.0 (RFC 7643/7644) is the modern standard - REST API for CRUD operations. LDAP is legacy (still used for Active Directory). Graph API (Microsoft) and custom REST APIs are also common. SCIM is preferred for cloud/SaaS apps; LDAP for on-prem systems.

LoginRadius provides comprehensive provisioning: (1) SCIM Server - accept provisioning requests from Okta, Azure AD, HR systems, (2) SCIM Client - provision users from LoginRadius to third-party SaaS apps, (3) Bulk import - import users from CSV, CRM, ERP via API, (4) Custom APIs - RESTful APIs for programmatic user creation/update, (5) Webhooks - trigger actions when users are created/updated.

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