Auth0 Customer Identity vs PingIdentity

Between Auth0 Customer Identity and PingIdentity, who is the top CIAM platform?

Read on to find out what they reveal:



  • Peers
  • Industry Analysts
  • Deep Technical Analysis ( Link )
See how Auth0 fares against competitors


Industry Analysts pick PingIdentity over Auth0 Customer Identity

INDUSTRY LEADER
But did you know that LoginRadius was named overall market leader ahead of Auth0 and Ping Identity in both innovation and product strength. 

Your Peers pick PingIdentity over Auth0 Customer Identity

PingIdentity
ProsIntegrationsIdentity managementand Ease of use
ConsComplex and time-consuming setup
Auth0 Customer Identity
ProsEasy integrationsSecurityand Customer Support
ConsLimited customization

When we were looking for an identity management platform, we tried a lot of big companies. Of which some were too expensive, and some were not feature-rich enough. We needed something that was as powerful as it was cost-effective. That’s when we found LoginRadius, and it was kind of exactly that right fit—easy to use, feature-rich, and had reasonable pricing.

City of Rochester

Why Organizations Choose LoginRadius

Purpose-built CIAM

Purpose-built CIAM

Expert Support - NOT Outsourced!

Expert Support - NOT Outsourced!

Developer-Supported Deployment

Developer-Supported Deployment

Flexible Partnership

Flexible Partnership

We believe that the best CIAM platform is one that is purpose-built for your use cases and can help your developers go-to market quickly. See for yourself. 

Feature-by-Feature Comparison 

Feature
Auth0 Customer Identity
PingIdentity
LoginRadius
General
Engineered to handle 180K logins/sec by auto-scaling
Not Supported
Not Supported
Supported
99.99% Uptime included in SLA
Supported
Supported
Supported
Breach-free record
Not Supported
Not Supported
Supported
Data residency in 30+ countries
Limited
Not Supported
Supported
Authentication & Authorization
Advanced password protection: dictionary and profile filtering, recycling prevention, breach protection, complexity enforcement
Limited
(recycling prevention)
Limited
Supported
Pre-built integration with 30+ Social Login Providers
Limited
Limited
Supported
Phone login as the primary auth factor
Supported
Supported
Supported
Native FIDO2 Passkeys support with primary authenticator option
Supported
Supported
Supported
TOTP, Email and Phone OTP
Supported
Supported
Supported
Smart Login
Supported
Not Supported
Supported
MFA
Adaptive MFA
Limited
(enterprise plan only)
Supported
Supported
Native Push Notification MFA without third-party dependence
Supported
Supported
Supported
Real-time alerts on suspicious logins and anomalies
Limited
(enterprise plan only)
Limited
(higher plans only)
Supported
AI-powered risk scores to trigger MFA (new device, impossible travel etc.)
Limited
(enterprise plan only)
Supported
Supported
Identity Orchestration (IO)
IO Nodes and Scripts
Limited
(Actions and custom logic)
Not Supported
Supported
Workflow Builder to empower product teams to drag-and-drop an entire identity flow
Limited
Not Supported
Supported
Comprehensive progressive profiling flows can be created even including third-party tools, to offer tailored onboarding flows
Limited
Not Supported
Supported
SSO & Risk Management
OAuth 2.0, OIDC, SAML, JWT
Supported
Supported
Supported
Auto Lookup IDPs to automatically redirect to org SSO
Limited
(only higher plans)
Not Supported
Supported
One click CAPTCHA integration
Not Supported
Supported
Supported
Ensure correct partners get access and block fraud attempts w/ domain access/block list
Limited
Limited
Supported
Centralized Trust Center to get real-time up-to-date information about security policies, compliances, and internal controls.
Limited
Limited
Supported
Delegated and self-serve administration
Limited
(higher plans only)
Not Supported
Supported
Role & Permissions management
Supported
Not Supported
Supported
Domain management
Supported
Not Supported
Supported
Accelerated onboarding and JIT user provisioning
Supported
Not Supported
Supported
Experience Layer
Extensive themes and full customization
Supported
Not Supported
Supported
Full Headless / API-first support
Supported
Not Supported
Supported
AI-powered login page brading and design for hosted pages
Not Supported
Not Supported
Supported
WYSIWYG editor with seperate Design and Code Tabs
Supported
Not Supported
Supported
Multi-brand and Multi-language support
Limited
Not Supported
Supported

Migration Made Simple

Seamless Data Migration

  • A Dedicated team that does it for you
  • No forced resets
  • No compromises
Seamless Data Migration

Zero Downtime Transition

  • Comprehensive migration
  • Support for the latest algorithms
  • Dedicated CSM who provides detailed logs
Zero Downtime Transition

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Customer Identity, Simplified.

No Complexity. No Limits.
Thousands of businesses trust LoginRadius for reliable customer identity. Easy to integrate, effortless to scale.

See how simple identity management can be. Start today!