Simplifying ONS’s Identity Architecture with LoginRadius
How the Oncology Nursing Society replaced a risky legacy SSO system to ensure secure, seamless member access across 18 applications.
Topics
- Summary
- Highlights
- About
- Challenges
- Results
- Why Choose LoginRadius
Summary
The State of Consumer Digital ID 2024
Overall CIAM Leader 2024
Molly MacLagan
Technical Program Manager
LoginRadius has been a steady and supportive partner through every phase of our implementation. Their team is responsive and patient, and was extremely helpful in navigating the technical complexities of our system.
Creating Seamless Access for 35,000+ Healthcare Professionals
Summary
The Oncology Nursing Society (ONS), representing over 35,000 members worldwide, was operating a homegrown single sign-on (SSO) system that had become increasingly complex, difficult to maintain, and risky to scale. While members experienced centralized access, the backend system required extensive manual upkeep and lacked the flexibility and support needed to evolve with ONS’s growing digital needs.
LoginRadius partnered with ONS to replace the legacy SSO with a modern, scalable, and fully supported identity solution that integrated cleanly with their existing membership system and securely connected 18 critical applications.
Highlights
LoginRadius delivered a seamless transition from ONS’s legacy SSO, preserving the member experience while vastly improving backend functionality, security, and maintainability.
- Unified access to 18 platforms through a single login remained uninterrupted for members.
- Behind the scenes, LoginRadius handled complex integration protocols (JWT, SAML, OIDC), reducing manual effort.
- Privacy compliance was strengthened with built-in consent management and member control tools.
- Consistent support throughout the platform provided consistent support throughout ONS’s internal team transitions, ensuring knowledge retention and project continuity.
About the Oncology Nursing Society
The Oncology Nursing Society (ONS) is a professional organization of over 35,000 members committed to advancing excellence in oncology nursing and transforming cancer care. Since 1975, ONS has supported nurses through education, advocacy, research, and community.To meet the demands of its global membership, ONS has adopted multiple software platforms over time, for education, conferences, research, and member management. As the digital ecosystem grew, so did the complexity of maintaining secure and reliable access across platforms.
The Problem: A Homegrown SSO Solution That Couldn’t Keep Up
What ONS Was Dealing With
Legacy SSO that was hard to maintain
Although members already used a single login to access ONS systems, that experience was powered by an internally developed SSO solution. Maintaining it required specialized knowledge, constant manual oversight, and presented long-term risks.
18 Applications with varied connection methods
The SSO had to manage access across platforms with different authentication protocols (JWT, SAML, OIDC), which complicated the backend and increased the risk of errors or inconsistencies.
Internal transitions and limited support
As team members changed, ONS required a partner to help bridge the knowledge gap and provide ongoing support to maintain smooth system operation.
What ONS Wanted to Achieve
- Replace the legacy SSO without disrupting member access.
- Modernize identity infrastructure while preserving the existing membership system.
- Improve security and privacy compliance with tools that reduce administrative effort.
- Ensure long-term support and institutional knowledge through future staff transitions.
How LoginRadius Solved These Challenges
Built On What ONS Already Had
Seamless SSO transition : Members continued using the same login process they were familiar with. LoginRadius replaced the backend identity system without disrupting the member experience.
Preserved membership system : LoginRadius integrated directly with ONS’s AMS existing membership database, while also migrating customer data to the LoginRadius platform, ensuring continuity without requiring major workflow changes.
Protocol-agnostic connections : LoginRadius securely connected all 18 applications, regardless of protocol, and acted as a unified identity broker.
Smooth Implementation With Zero Downtime
Seamless configuration : The transition to LoginRadius happened without any interruption to member access. Everything operated normally while the new system was configured behind the scenes.
Hands-On Support During Staff Transitions
Technical coaching and documentation : LoginRadius collaborated closely with ONS teams to train staff, document processes, and facilitate effective knowledge transfer.
Ongoing guidance : The LoginRadius team remained available through onboarding and beyond, acting as an extension of the ONS technical team.
Tailored Solutions for Healthcare Compliance and Member Experience
Custom workflows : Access management was designed to align with how ONS members utilize the platform, incorporating automation to minimize administrative time.
The Results: A Stronger, Simpler Identity Ecosystem
- ONS successfully modernized its SSO infrastructure without disrupting access for its members.
- Administrators gained centralized control and better visibility across all platforms.
- Compliance became easier with the implementation of automated consent tracking and privacy controls.
- The transition was smooth, even during internal staffing changes.
Why Organizations Choose LoginRadius
Designed to simplify complexity and cut costs
LoginRadius is designed to support healthcare and professional organizations by enhancing user experience, minimizing IT overhead, and accelerating time to value.
Real support from real people
Our support is in-house, so when you reach out, you're talking directly to the experts who built the platform—not a third party.
Quick setup, long-term value
With visual workflow builders, plug-and-play connectors, and robust documentation, our platform is easy to implement and scale.
A partner that grows with you
LoginRadius adapts to your evolving needs. Whether it’s compliance, member experience, or integrations, we tailor solutions, not force-fit them.
Transform your member experience
Healthcare organizations need secure, simple, and scalable access management. LoginRadius' platform and support reduces complexity, improves compliance, and delights end users.The State of Consumer Digital ID 2024