Retailers Are Losing Revenue to These 7 CIAM Gaps – Are You One of Them?

We audited 100+ top retailers and uncovered 7 critical identity failures that drive customers away and invite fraud. Download the guide to see if your login flow is guilty!

Highlight

Spoiler: it wasn't pretty.

We found major gaps that leave businesses exposed to security risks and user friction. Many didn't verify accounts, enforced weak or no password restrictions, and had onboarding forms so long they'd scare off a tax accountant. Yes, in 2025. That too, from major brands.

The Retail Onboarding Flows Checklist breaks down the 7 biggest identity failures we uncovered—and shows how LoginRadius helps fix them with Passkeys, Social Login, Bot Protection, and more. Download it now and see if your login flow is a true contender—or just a pretender.

What's Inside

What’s Inside
This report exposes the shocking results of our live audit on over 100 global retail brands, revealing that even industry giants are leaving their front doors open to security risks and user friction. From allowing "123456" as a password to burying users under census-style forms, we break down the seven most critical mistakes retailers are making right now and provide a practical, honest checklist to help you secure your customer data without killing your conversion rates.
  • Uncover the common identity gaps that quietly turn your autonomy into brand risk. Ex: Orphaned agents, "temporary" keys that are actually permanent.
  • Get our readiness checklist and stress-test your identity infra across critical domains of Agentic IAM.
  • Learn real-world techniques for tokenizing AI agent intent and decoupling access so you can "kill" an AI’s credentials without locking out the human supervisor.
  • Implement human-in-the-loop approvals for High Risk actions and isolate agents by tenant and role to prevent against attacks.
  • Maintaining "tamper-evident" logs that captures the why behind an autonomous system decision for legal and regulatory audits.
Retailers Are Losing Revenue to These 7 CIAM Gaps – Are You One of Them?

Retailers Are Losing Revenue to These 7 CIAM Gaps – Are You One of Them?

By Rakesh Soni