Omnichannel Identity eBook

Making Customers Feel Seen in an Omnichannel World

Customers expect you to recognize and remember them no matter which channel they are using. Discover how unifying digital identities eliminates frustrating silos, builds deeper customer trust, and transforms your omnichannel strategy into a revenue-driving engine.
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Why Your Current Omnichannel Strategy Is Costing You

Frustrating Repetition

Frustrating Repetition

78% of consumers are frustrated by having to repeat their information to different employees or across multiple channels.
Incomplete Customer Views

Incomplete Customer Views

56% of consumers complain that companies fail to connect their data to create a full picture of their multi-channel interactions.
Clueless Marketing & Useless Offers

Clueless Marketing & Useless Offers

When data isn't shared seamlessly, customers receive irrelevant promotions—like offering discounts for a hotel they just booked—which makes your brand look incompetent.
Massive Revenue Drain

Massive Revenue Drain

Disjointed, impersonal experiences directly cause abandoned e-commerce carts, canceled subscriptions, and lost loyalty, contributing to trillions in globally lost revenue.

What's Inside: Solving the Omnichannel Dilemma

What's in the Asset
Single Sign-On (SSO)
Why it Matters to Them
Eliminates login fatigue so customers feel instantly welcomed and recognized.
How it Works
Allows customers to securely log in just once to access all of your distinct web and mobile channels.
What's in the Asset
Social Login Integration
Why it Matters to Them
Captures rich profile information to serve users better while drastically simplifying their access.
How it Works
Lets customers authenticate using an existing social identity rather than forcing them to create a brand new account.
What's in the Asset
Unified Digital Identity
Why it Matters to Them
Turns a jumble of shallow interactions into a single, personalized relationship that deepens over time.
How it Works
Acts as a centralized 'customer memory' to record, share, and utilize all customer data seamlessly in one place.
What's in the Asset
Legacy Integrations
Why it Matters to Them
Prevents data silos to ensure all your customer communications are relevant and highly informed.
How it Works
Connects distinct internal data sources like billing, purchase history, and service records.

Why LoginRadius

BroadcastMedDouble Quote
LoginRadius' understanding of identity management in the complex digital space is uniquely complementary to our core requirement. We approached the CIAM giant to build a robust healthcare data protection program where patient information and admin accounts remain secured and are only accessible by the authorized person.
profile
Matt Curylo
Associate Vice President of UX at BroadcastMed
CBCDouble Quote
I felt like I got a lot of help from a whole group of people and that there was never a lag in response time. Thanks for helping me get to the bottom of that issue.
profile
Elizabeth Melito
Product Owner at CBC
SafebridgeDouble Quote
Methodical and customer-focused, LoginRadius was the perfect partner for the company-wide, integrated, tailor-made solution we needed. Excellent communication, comprehensive documentation, and a very professional approach; LoginRadius is the team for the job.
profile
Ralph Becker-Heins
Chief Executive Officer at Safebridge
BroadcastMedDouble Quote
LoginRadius' understanding of identity management in the complex digital space is uniquely complementary to our core requirement. We approached the CIAM giant to build a robust healthcare data protection program where patient information and admin accounts remain secured and are only accessible by the authorized person.
profile
Matt Curylo
Associate Vice President of UX at BroadcastMed
CBCDouble Quote
I felt like I got a lot of help from a whole group of people and that there was never a lag in response time. Thanks for helping me get to the bottom of that issue.
profile
Elizabeth Melito
Product Owner at CBC
SafebridgeDouble Quote
Methodical and customer-focused, LoginRadius was the perfect partner for the company-wide, integrated, tailor-made solution we needed. Excellent communication, comprehensive documentation, and a very professional approach; LoginRadius is the team for the job.
profile
Ralph Becker-Heins
Chief Executive Officer at Safebridge
BroadcastMedDouble Quote
LoginRadius' understanding of identity management in the complex digital space is uniquely complementary to our core requirement. We approached the CIAM giant to build a robust healthcare data protection program where patient information and admin accounts remain secured and are only accessible by the authorized person.
profile
Matt Curylo
Associate Vice President of UX at BroadcastMed
CBCDouble Quote
I felt like I got a lot of help from a whole group of people and that there was never a lag in response time. Thanks for helping me get to the bottom of that issue.
profile
Elizabeth Melito
Product Owner at CBC
SafebridgeDouble Quote
Methodical and customer-focused, LoginRadius was the perfect partner for the company-wide, integrated, tailor-made solution we needed. Excellent communication, comprehensive documentation, and a very professional approach; LoginRadius is the team for the job.
profile
Ralph Becker-Heins
Chief Executive Officer at Safebridge

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Stop losing customers! Unify identity to deliver seamless experiences and maximize revenue.
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