Resource Library

The Best Resources to Learn about cIAM and How It can Transform Your Business

Guides and Ebooks

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Customer Identity: Your Cruise Brand’s Next Big Innovation

If you asked a passenger to describe their ideal cruise, it’s unlikely that you’d hear the words “frictionless customer experience.” And yet, when that frictionless customer experience is missing, passengers notice. The fantasy of being taken care of on a personalized vacation dissolves.

Featured

Making Customers Feel Seen in an Omnichannel World

Customers don’t like it when companies can’t remember who they are. 78% of consumers surveyed by Accenture were frustrated by having to repeat the same information to multiple employees of the company or through multiple channels.

Guide

Buyer’s Guide to Multi-Factor Authentication Webinar

Ensure your customers are who they say they are Multi-Factor Authentication (MFA) has been gaining popularity as the simplest yet most effective tool to help businesses protect their digital assets while ensuring their customers are who they say they are. But not all MFA solutions are the same. In this Webinar, you will learn the factors you should consider when evaluating a solution with MFA: Security Impact Strategic Business Initiatives Cost of Ownership

Guide

4 Key Entry Points to a Digital Transformation

Everywhere you look, companies are announcing plans to undergo digital business transformations. The problem they face, however, is deciding where to begin.

E-Books

Buyer’s Guide to Multi-Factor Authentication

Ensure Your Customers Are Who They Say They Are Multi-factor authentication (MFA) has been gaining popularity as the simplest yet most effective tool to help businesses protect those digital assets while ensuring that their customers are who they say they are.

E-Books

Guide to Modern Customer Identity

Solve your customers’ broken digital experience without compromising security. Digital technology has transformed customer expectations. It’s a big statement, but mobile devices, apps, machine learning, and automation allow customers to get what they want, when they want it.

E-Books

LoginRadius Dashboard Tour

Watch a short demo of how easy it is to use LoginRadius’ Customer Identity Platform. In this video, you will discover: An overview of the LoginRadius Dashboard, including user management, implementation configurations, site administration, marketing tools, and more. How easy the platform is to navigate, use, and customize, in order to effortlessly streamline identity management across your entire digital ecosystem. How quick and simple the LoginRadius solution is to implement.

Guide

The Enterprise Buyer’s Guide to Consumer Identity

The marketplace is changing. Customer expectations are always growing, and every transaction and touchpoint is now judged based on consumers’ best experiences elsewhere.

E-Books

Phishing for Identity

Phishing affects everyone 15% of internet users have experienced a take over of their email 45% of phishing emails successfully lure users 14% of users unknowingly submit their information to hackers Hackers steal almost 250,000 web logins each week

E-Books

The Death of Passwords

Enterprises need to start preparing now for a future without passwords. How many different passwords do you think you have? Most people either have one password that they use across all their accounts and platforms or they have a different password for every account. The problem is that neither of these approaches is very secure. Now, new technologies and authentication methods that could eliminate passwords are gaining traction in the marketplace.

E-Books

LoginRadius and GDPR Compliance

The General Data Protection Regulation (GDPR) came into effect on May 25, 2018, and it applies to any business that processes or stores the personal data of European Union residents. Companies that fail to comply can be fined up to 4% of annual revenue or €20,000,000 (whichever is greater). LoginRadius has developed  platform features to... View Article

Guide

12 Steps to prepare for GDPR

The GDPR is the largest and most impactful worldwide regulatory change to data privacy in decades. Yet as estimated by the global research firm Gartner, 80% of affected businesses as of 2018 are still not fully in GDPR compliance. Do you know what to do to prepare? Download our Guide to prepare your organization and... View Article

Guide

Webinars

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Demo: LoginRadius Customer Identity Platform

So you’ve gone through all of our data sheets, use cases, and other resources and are curious about what the actual LoginRadius Customer Identity Platform looks like. More importantly, is it right for you? Will it be able to resolve your most pressing identity issues? The answer to these questions is right here. Watch now and get an overview of our Identity Platform in action and discover how easy it is to: Create and deploy a seamless customer engagement and login process Implement your choice of authentication methods to protect you and your customers Securely guard your customer data and privacy Integrate identity into all of your customer-centric applications Get the support you need, when you need it

Featured

Buyer’s Guide to Multi-Factor Authentication Webinar

Ensure your customers are who they say they are Multi-Factor Authentication (MFA) has been gaining popularity as the simplest yet most effective tool to help businesses protect their digital assets while ensuring their customers are who they say they are. But not all MFA solutions are the same. In this Webinar, you will learn the factors you should consider when evaluating a solution with MFA: Security Impact Strategic Business Initiatives Cost of Ownership

Guide

The Death of Passwords Webinar

Enterprises need to start preparing now for a future without passwords. In this webinar, we dive into: The challenges posed by current login and user-authentication methods The security implications caused by these methods New technologies and secure authentication methods that are replacing passwords

Resources

Data Sheets

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How Public Sector Companies Use the LoginRadius Identity Platform

With digital transformation disrupting countless industries, more companies in the public sector are looking for ways to offer their services through online platforms: Cities are becoming “smarter” in order to increase citizen engagement. Utility companies are adapting their business models to work with new digital technology. Nonprofits and NGOs are discovering more efficient ways to communicate with their target audiences.

Data Sheet

LoginRadius CIAM + Loyalty Programs

In the digital age, consumer choice is higher than ever. With this in mind, more and more companies are implementing loyalty programs as a way to keep customers engaged and encourage repeat business.

Data Sheet

Microsoft Deployment

Let your developers focus on how they want to leverage the LoginRadius Identity Platform to achieve your goals and grow your business, instead of building out the tools and workflows to implement it, saving your business time and money.

Data Sheet

LoginRadius CIAM + Kiosk

As more customer interactions are experienced through digital platforms, companies must centralize data across all of their touchpoints to get a complete view of their customers.

Data Sheet

LoginRadius Customer Success Guide

Learn how we empower your business with a dedicated support team At LoginRadius, customer success is one of our core values. From the moment you join us, our Customer Success team works with you to achieve the technical flows and business outcomes you want.

Data Sheet

LoginRadius Single Sign-On

Give your customers seamless access to all your web and online applications with a single identity. Many companies give their customers a range of services through multiple websites and server-side applications. Often these domains and applications have their own identity management service that requires customers to register individually. These services do not typically talk to each other, so the customer has to create an account for each domain or application.

Data Sheet

Microsoft Data Storage Spotlight

Handle your data storage to meet the requirements of nearly any Microsoft application. Adopting a platform that manages user data into your company's stack shouldn't bring a host of new challenges into your Microsoft storage infrastructure. In today's world, companies need to manage customer identity and maintain data storage requirements together, efficiently, to succeed and scale.

Data Sheet

Product: Risk-Based Authentication

When a hacker hijacks your users' credentials, that's a big security threat for your business. How do you ensure that your customers are who they say they are when they log in to your online properties?

Data Sheet

Microsoft Azure Active Directory Spotlight

Streamline your customer management across platforms with the LoginRadius federation services and Microsoft Azure Active Directory (Azure AD).

Data Sheet

Microsoft Dynamics CRM Spotlight

Unify your data across LoginRadius and Microsoft Dynamics CRM while leveraging your existing workflows and processes.

Data Sheet

Microsoft Office 365 Spotlight

Microsoft Office 365 is one of the main Microsoft applications that the custom LoginRadius Integration Platform supports.

Data Sheet

Customer Identity – The Core of Digital Transformation

Digital transformation affects all levels and departments of a company - from how you engage your customers and monitor their experiences to how you leverage and communicate information internally to influence your business strategies and operations.

Data Sheet

Microsoft Integrations Overview

The LoginRadius Integration Platform is a comprehensive solution that allows you to seamlessly and dynamically connect your entire digital ecosystem to a variety of Microsoft applications.

Data Sheet

CIAM 101

A dynamic, secure, and easy-to-navigate digital presence—whether a mobile app or web portal —is critical for building and sustaining relationships with your customers.

Data Sheet

How Media and Publication Companies Use the LoginRadius Identity Platform

Ad blockers and social media platforms have been increasingly competing for revenue with media and publication companies. Businesses now have to quickly improve customer engagement in order to stay relevant.

Data Sheet

LoginRadius Integrations

Get the most out of your digital tools with the power of unified customer identities and data integrations. From marketing to relationship management to business intelligence, companies collect an array of customer data through multiple channels. But this process can create a disconnect when customer data from each platform is stored in different sources.

Data Sheet

How Banking & Finance Companies Use LoginRadius’ Identity Solution

Customer loyalty is key for Banking and Financial Services companies. But with technology innovations creating large-scale disruptions, institutions face enormous challenges in providing a modern customer experience. Banks and finance companies need to constantly adapt to a digital transformation to maintain and grow their market share.

Data Sheet

How Utility Companies Use the LoginRadius Identity Platform

Utilities face new challenges and valuable opportunities in regards to digital transformation. Renewables, distributed generation, IoT, and smart grids are among the new capabilities that now require utilities to adopt a new business model.

Data Sheet

How Travel & Leisure Companies Use LoginRadius’ Identity Solution

The world of Travel & Leisure has entered a new era of growth and transformation. Guests make 57% of reservations online, so the customer's digital experience is paramount to any organization's success. Businesses, however, still offer services that often force customers to register and login multiple times to book hotel rooms, buy tickets, access mobile apps, and more.

Data Sheet

How Retail & Consumer Good Companies Use LoginRadius’ Identity Solution

For the Retail and Consumer Goods industry, improving customer engagement is crucial as the transition from brick and mortar stores to online experiences becomes more prominent.

Data Sheet

How Cities Use LoginRadius’ Identity Platform

On a regular basis, major cities announce that they intend to become "smart." Unfortunately, most cannot describe what it means to be "smart" or even where to start.

Data Sheet

How Customer Identity Drives Digital Transformation for Insurance Companies

As customers make the transition to using more digital services and devices, insurance companies are having to quickly address both new customer needs and the security challenges that this transition imposes.

Data Sheet

Product: User Profiling

The LoginRadius User Management service provides companies with an easy-to-use, highly secure and flexible dashboard view of their entire customer database. Whether you are managing a database of ten thousand or ten million users, this service allows your team members to browse and view individual customer profiles. Administrators can also perform manual actions on behalf... View Article

Data Sheet

Product: User Management

The LoginRadius User Management service provides companies with an easy-to-use, highly secure and flexible dashboard view of their entire customer database. Whether you are managing a database of ten thousand or ten million users, this service allows your team members to browse and view individual customer profiles. Administrators can also perform manual actions on behalf... View Article

Data Sheet

Product: User Insights

In the growing absence of real world, physical interactions with consumers, many companies depend on user data to understand the needs and desires of their customers. The LoginRadius User Segmentation allows companies to segment their user base by applying  multiple criteria and filters to obtain a clear visualization of who their customers are. With this... View Article

Data Sheet

Product: User Data Storage

A growing customer base is one of the key metrics of business success. However, static and inflexible storage capabilities can hinder customer growth, which can eventually lead to catastrophic failure. To avoid this, companies are compelled to install expansive infrastructure where the continuous addition of servers is necessary in order to achieve scalability. This could... View Article

Data Sheet

Product: Two Factor Authentication

Passwords have long been the authentication keys to accounts accessed through the Web. Complex hashing algorithms are used to protect these passwords in cases of interception in transit, which prevents exposure in these kinds of scenarios. However, with the increasing frequency and complexity of attacks, it makes sense to add an extra layer of security... View Article

Data Sheet

Product: Standard Login

Standard Login lets consumers register and log into websites using their email address as the primary identifier. This is the most common registration and login procedure for most website as not everyone has a social media account. Download this Data Sheet to learn more about the LoginRadius Standard Login Feature. Key Benefits: Improve conversion rates... View Article

Data Sheet

Product: Social Login

As the number of web and mobile apps consumers use daily increases, so does the requirement for them to remember individual IDs and passwords. Why not let them use the ID and password they use most often - their social media identities? Social Login allows customers to bring their existing social identities and use them... View Article

Data Sheet

Product: Registration Service

Today’s customers expect a faster, hassle free, and connected online experience - organizations who ignore this approach will find themselves losing customers to their competition. Organizations need to understand that leveraging digital identity is a critical element to meet customer expectations, but  so is deploying a centralized solution to create a connected customer experience. The... View Article

Data Sheet

Product: Phone Authentication

According to a Radicati Group study from January 2017, there will be more than 3.7 billion email users worldwide by the end of the year. At the same time a 2017 forecast by Statista predicts that there will be more than 4.4 billion mobile phones. Clearly more people have a phone than an email address,... View Article

Data Sheet

Product: Passwordless Login

As technology pervades more of our lives, the need to remember IDs and passwords has grown considerably. This creates two problems: first, necessitating users to create and retain credentials to register with your application can deter your users from doing so. Second, if this does not deter your users, many will set a previously used... View Article

Data Sheet

Product: Custom Objects

In order to meet the highly personalized expectations of today’s digital consumers, organizations need to collect custom data points that may not be standard. The LoginRadius Custom Object is a schemaless JSON object, which enables LoginRadius customers to attach any kind of data to their customer profiles. Download this Data Sheet to learn more about... View Article

Data Sheet

Product: Cloud Data Repository

In the era of data-driven everything, the data itself is presenting issues that organizations need to address. Primary among these are the issues of data privacy, scaling and security. The LoginRadius Cloud Data Repository solves these problems for companies ensuring storage at scale and compliance with privacy and storage guidelines. Download this Data Sheet to... View Article

Data Sheet

Product: Authorization Service

The LoginRadius Authorization Service is comprised of five distinct features that can be deployed together to streamline the customer experience, in accordance with specific user flows. Download this Data Sheet to learn more about the LoginRadius Authorization Service. The key features are: Single Sign-On Role-Based Authorization Federation Account Linking Social Network Access

Data Sheet

Product: Anonymous Login

According to Hubspot, obtrusive registration requirements are one of the top 10 reasons people leave your website. One of the simplest solutions is to let them have open access to some of your content that is at the outset of the customer journey. LoginRadius Anonymous Login module lets you track visitors to your  website and... View Article

Data Sheet

Product: Administration

The LoginRadius Administration service is designed with team-based administration in mind. Admin Teams can add multiple members with dashboard access to the LoginRadius platform, and provision capabilities in accordance with the hierarchical structure of the team.   Download this Data Sheet to more about the LoginRadius Administration Module. Key Benefits of the Administration Module: Create... View Article

Data Sheet

LoginRadius + Email Marketing

Like most forms of marketing, email marketing campaigns are only as good as the market segments and customer profiles that they’re based on. Typical methods to build out those profiles include monitoring, polling or using third-party data. By integrating LoginRadius’ cIAM platform with your email marketing solution, you can supplement your customer profiles with social... View Article

Data Sheet

LoginRadius + Technology SDKs

What does your web and mobile technology stack look like? Chances are that it’s unique to your company’s needs and deploys any number of the different technologies and languages available today. We believe you shouldn’t have to change your stack to deploy a customer identity access management solution. That’s why we’ve built one of the... View Article

Data Sheet

LoginRadius + Mobile

Billions of people around the world are turning to mobile as their primary point of access to the online world. Any company that wants to engage with these customers needs to ensure that their mobile experience is as seamless as the web experience. The LoginRadius Identity Platform provides the same seamless registration and login experience... View Article

Data Sheet

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