Resource Library

The Best Resources to Learn about cIAM and How It can Transform Your Business

Guides and Ebooks

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Customer Identity: Your Cruise Brand’s Next Big Innovation

If you asked a passenger to describe their ideal cruise, it’s unlikely that you’d hear the words “frictionless customer experience.” And yet, when that frictionless customer experience is missing, passengers notice. The fantasy of being taken care of on a personalized vacation dissolves.

Featured

Making Customers Feel Seen in an Omnichannel World

Customers don’t like it when companies can’t remember who they are. 78% of consumers surveyed by Accenture were frustrated by having to repeat the same information to multiple employees of the company or through multiple channels.

Guide

Buyer’s Guide to Multi-Factor Authentication Webinar

Ensure your customer are who they say they are Multi-Factor Authentication (MFA) has been gaining popularity as the simplest, yet most effective tool to help businesses protect their digital assets while ensuring their customers are who they say they are. Not all MFA solutions are the same, however. In our upcoming Webinar, we will discuss the factors you should consider when evaluating a solution with MFA: Security Impact Strategic Business Initiatives Cost of Ownership

Featured

Buyer’s Guide to Multi-Factor Authentication

Ensure Your Customers Are Who They Say They Are Multi-Factor Authentication (MFA) has been gaining popularity as the simplest, yet most effective tool to help businesses protect those digital assets while ensuring their customers are who they say they are.

E-Books

The Death of Passwords Webinar

Enterprises need to start preparing now for a future without passwords In this webinar, we dive into: The challenges posed by the current methods of Username/Password authentication The security implications caused by these methods New technologies and secure authentication methods that are replacing passwords

Featured

Guide to Modern Customer Identity

Solve your Customer's Broken Digital Experience without Compromising Security. Digital technology has transformed customers expectations. It’s a big statement, but mobile devices, apps, machine learning, automation and more, are allowing customers to get what they want, when they want it.

E-Books

LoginRadius Dashboard Tour

Watch a short demo of how easy it is to use LoginRadius’ Customer Identity Platform. In this video, you will discover: An overview of the LoginRadius Dashboard, including user management, implementation configurations, site administration, marketing tools, and more. How easy the platform is to navigate, use and customize, in order to effortlessly streamline identity management across all your entire digital ecosystem. How quick and simple the LoginRadius solution is to implement.

Guide

How to Write Test Cases for Registration and Login Page

This Guide Explains Everything You Need to Test a Login and Signup Page. Writing test case requires experience and a keen eye for detail in order to build scenarios.

E-Books

The Enterprise Buyer’s Guide to Consumer Identity

The marketplace is changing. Customer expectation is ever growing, and every transaction is now judged based on their best experience.

additional resources

Phishing for Identity E-Book

Phishing affects everyone 15% of internet users have experience a take over of their email 45% of Phishing emails successfully lure users 14% of users unknowingly submit their information to hackers Hackers steal almost 250,00 web logins each week

E-Books

The Death of Passwords E-Book

Enterprises need to start preparing now for a future without passwords How many different passwords do you think you have? Most people fall into one of two categories. They either have one password that they use across all their accounts and platforms, or they have a different password for every account. The problem is, that neither of these approaches is very good.

E-Books

LoginRadius and GDPR Compliance

The General Data Protection Regulation (GDPR) comes into effect on May 25, 2018, and applies to any business that processes or stores the personal data of EU residents. Companies that fail to achieve compliance could be fined up to 4% of annual revenue or €20,000,000 (whichever is greater). According to Gartner, 80% of affected businesses... View Article

Guide

12 Steps to prepare for GDPR

According to Gartner, 80% of affected businesses will not be in compliance by the end of 2018. Do you know what to do to prepare? If you currently do not have a plan to address the impending GDPR regulation in the European Union, you need to download our 12 Steps Guide to prepare your organization.... View Article

Guide

Data Sheets

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LoginRadius Customer Success Guide

Learn how we empower your business with a dedicated support team At LoginRadius, customer success is one of our core values. From the moment your contract is signed, our Customer Success team works with you to achieve the technical flows and business outcomes you want.

Data Sheet

LoginRadius Single Sign-On

Give your customers seamless access to all your web and online applications with a single identity Many companies give their customers a range of services through multiple websites and server-side applications. Often these domains and applications have their own identity management service that requires customers to register individually. These services do not typically talk to each other, so the customer has to create an account for each domain or application.

Data Sheet

Microsoft Data Storage Spotlight

Handle your data storage to meet the requirements of nearly any Microsoft application.

Data Sheet

Product: Risk-Based Authentication

One of the biggest security threats is being hacked by someone who has hijacked a legitimate user’s credentials. How do you ensure that your customers are who they say they are when they log in to your online properties?

Data Sheet

Microsoft Azure Active Directory Spotlight

Streamline your customer management across platforms with the LoginRadius federation services and Microsoft Azure Active Directory (Azure AD).

Data Sheet

Microsoft Dynamics CRM Spotlight

Unify your data across LoginRadius and Microsoft Dynamics CRM (Dynamics CRM) while leveraging your existing workflows and processes.

Data Sheet

Microsoft Office 365 Spotlight

Microsoft Office 365 is one of the main Microsoft applications that is supported by the LoginRadius Integration Platform.

Data Sheet

Customer Identity – The Core of Digital Transformation

Digital transformation is a change that affects all levels and departments of a company - from how you engage your customers and monitor their experiences to how information is communicated and leveraged internally to influence your business strategies and operations.

Data Sheet

Microsoft Integrations Overview

The LoginRadius Integration Platform is a comprehensive solution that allows you to seamlessly and dynamically connect your entire digital ecosystem to a variety of Microsoft applications.

Data Sheet

CIAM 101

A dynamic, secure, and easy-to-navigate digital presence - whether a mobile app or Web portal - is critical for building and sustaining relationships with your customers. The first step in your customer’s journey is access: whether they’re subscribing to a newsletter, registering for an account, or simply posting comments, they want access to be easy, convenient, and flexible enough to meet their needs.

additional resources

How Media & Publication Companies Use LoginRadius’ Identity Solution

AdBlockers and social media platforms have been increasingly competing for revenue with Media and Publication companies. Thus, businesses are now having to quickly improve user engagement in order to stay relevant.

Data Sheet

LoginRadius CIAM Integration Platform

Get the Most Out of Your Digital Tools with the Power of Unified Customer Identities and Data Integrations From marketing to relationship management and business intelligence, companies are collecting an array of user data through multiple channels. This, however, can create a disconnect as the user data from each of the platforms are stored in different sources.

additional resources

How Banking & Finance Companies Use LoginRadius’ Identity Solution

Customer loyalty is key for Banking and Financial service companies. But with large scale tech disruptions, institutions are facing enormous challenges in regards to providing a modern customer experience.

Data Sheet

How Utility Companies Use LoginRadius’ Identity Solution

Utilities is one of the many industries facing new challenges and valuable opportunities in regards to digital transformation. Renewables, distributed generation, IoT, and smart grids are among the new capabilities that are now requiring utilities to adopt a new business model.

Data Sheet

How Travel & Leisure Companies Use LoginRadius’ Identity Solution

The world of Travel & Leisure has entered a new era of growth and transformation. More than 57% of reservations are made online, making the customers digital experience paramount to companies success. Businesses, however, are still offering services where customers are often forced to register and login multiple times in order to book hotel rooms, buy tickets, access mobile apps etc.

Data Sheet

How Retail & Consumer Good Companies Use LoginRadius’ Identity Solution

For the Retail and Consumer good industry, improving customer engagement is crucial as the transition from brick and mortar stores to online experiences becomes more prominent.

Data Sheet

How Cities Use LoginRadius’ Identity Platform

On a regular basis, some city on the planet announces that they intend to become ‘smart’. Unfortunately, most cannot describe what it means to be ‘smart’, or even where to start.

Data Sheet

How Customer Identity Drives Digital Transformation for Insurance Companies

As customers make the transition to digital, insurance companies are having to quickly address both the needs of their customers and the security challenges that this transition imposes.

Data Sheet

Product: User Profiling

The LoginRadius User Management service provides companies with an easy-to-use, highly secure and flexible dashboard view of their entire customer database. Whether you are managing a database of ten thousand or ten million users, this service allows your team members to browse and view individual customer profiles.Administrators can also perform manual actions on behalf of... View Article

Data Sheet

Product: User Management

The LoginRadius User Management service provides companies with an easy-to-use, highly secure and flexible dashboard view of their entire customer database. Whether you are managing a database of ten thousand or ten million users, this service allows your team members to browse and view individual customer profiles.Administrators can also perform manual actions on behalf of... View Article

Data Sheet

Product: User Insights

In the growing absence of real world, physical interactions with consumers, many companies depend on user data to understand the needs and desires of their customers. The LoginRadius User Segmentation allows companies to segment their user base by applying  multiple criteria and filters to obtain a clear visualization of who their customers are. With this... View Article

Data Sheet

Product: User Data Storage

A growing customer base is one of the key metrics of business success. However, static and inflexible storage capabilities can hinder customer growth, which can eventually lead to catastrophic failure. To avoid this, companies are compelled to install expansive infrastructure where the continuous addition of servers is necessary in order to achieve scalability. This could... View Article

Data Sheet

Product: Two Factor Authentication

Passwords have long been the authentication keys to accounts accessed through the Web. Complex hashing algorithms are used to protect these passwords in cases of interception in transit, which prevents exposure in these kinds of scenarios. However, with the increasing frequency and complexity of attacks, it makes sense to add an extra layer of security... View Article

Data Sheet

Product: Standard Login

Standard Login lets consumers register and log into websites using their email address as the primary identifier. This is the most common registration and login procedure for most website as not everyone has a social media account. Download this Data Sheet to learn more about the LoginRadius Standard Login Feature. Key Benefits: Improve conversion rates... View Article

Data Sheet

Product: Social Login

As the number of web and mobile apps consumers use daily increases, so does the requirement for them to remember individual IDs and passwords. Why not let them use the ID and password they use most often - their social media identities? Social Login allows customers to bring their existing social identities and use them... View Article

Data Sheet

Product: Registration Service

Today’s customers expect a faster, hassle free, and connected online experience - organizations who ignore this approach will find themselves losing customers to their competition. Organizations need to understand that leveraging digital identity is a critical element to meet customer expectations, but  so is deploying a centralized solution to create a connected customer experience. The... View Article

Data Sheet

Product: Phone Authentication

According to a Radicati Group study from January 2017, there will be more than 3.7 billion email users worldwide by the end of the year. At the same time a 2017 forecast by Statista predicts that there will be more than 4.4 billion mobile phones. Clearly more people have a phone than an email address,... View Article

Data Sheet

Product: Passwordless Login

As technology pervades more of our lives, the need to remember IDs and passwords has grown considerably. This creates two problems: first, necessitating users to create and retain credentials to register with your application can deter your users from doing so. Second, if this does not deter your users, many will set a previously used... View Article

Data Sheet

Product: Custom Objects

In order to meet the highly personalized expectations of today’s digital consumers, organizations need to collect custom data points that may not be standard. The LoginRadius Custom Object is a schemaless JSON object, which enables LoginRadius customers to attach any kind of data to their customer profiles. Download this Data Sheet to learn more about... View Article

Data Sheet

Product: Cloud Data Repository

In the era of data-driven everything, the data itself is presenting issues that organizations need to address. Primary among these are the issues of data privacy, scaling and security. The LoginRadius Cloud Data Repository solves these problems for companies ensuring storage at scale and compliance with privacy and storage guidelines. Download this Data Sheet to... View Article

Data Sheet

Product: Authorization Service

The LoginRadius Authorization Service is comprised of five distinct features that can be deployed together to streamline the customer experience, in accordance with specific user flows. Download this Data Sheet to learn more about the LoginRadius Authorization Service. The key features are: Single Sign-On Role-Based Authorization Federation Account Linking Social Network Access

Data Sheet

Product: Anonymous Login

According to Hubspot, obtrusive registration requirements are one of the top 10 reasons people leave your website. One of the simplest solutions is to let them have open access to some of your content that is at the outset of the customer journey. LoginRadius Anonymous Login module lets you track visitors to your  website and... View Article

Data Sheet

Product: Administration

The LoginRadius Administration service is designed with team-based administration in mind. Admin Teams can add multiple members with dashboard access to the LoginRadius platform, and provision capabilities in accordance with the hierarchical structure of the team.   Download this Data Sheet to more about the LoginRadius Administration Module. Key Benefits of the Administration Module: Create... View Article

Data Sheet

LoginRadius + Email Marketing

Like most forms of marketing, email marketing campaigns are only as good as the market segments and customer profiles that they’re based on. Typical methods to build out those profiles include monitoring, polling or using third-party data. By integrating LoginRadius’ cIAM platform with your email marketing solution, you can supplement your customer profiles with social... View Article

Data Sheet

LoginRadius + Technology SDKs

What does your web and mobile technology stack look like? Chances are that it’s unique to your company’s needs and deploys any number of the different technologies and languages available today. We believe you shouldn’t have to change your stack to deploy a customer identity access management solution. That’s why we’ve built one of the... View Article

Data Sheet

LoginRadius + Social Commenting

Content is king. At the heart of every successful digital marketing strategy is relevant content that spurs engagement and discussion. Providing your customers and website visitors can have multiple benefits for your web and mobile properties. There are a number of social commenting platforms that can help you. However, the biggest obstacle to participation in... View Article

Data Sheet

LoginRadius + Mobile

More and more people around the world are turning to Mobile as their primary point of access to the online world. Any company that wants to engage with this significant chunk of the world’s population needs to ensure that their mobile experience is as seamless as the web experience. LoginRadius cIAM provides the same seamless... View Article

Data Sheet

LoginRadius + Marketing Automation

Marketing Automation platforms have become an integral part of most companies marketing stack. They help to track the customer journey and deliver relevant and hopefully personalized content and offers at key customer touchpoints. Those communications and offers however, are only as good as the customer profiles that they’re based on. Typical methods to build out... View Article

Data Sheet

LoginRadius + E-commerce

If you’re running an Ecommerce web property you know your most important metric is conversions. Everything you do should be geared towards improving the customer journey from start to end. One of the top 10 reasons online shoppers abandon a cart is due to a complex checkout. Asking for multiple data points and shopper information... View Article

Data Sheet

LoginRadius + CRM

The basic rule of thumb for most CRM solutions is that they’re only as good as the data you put in. Since the first basic step of capturing customer data usually happens at registration and login - it’s imperative to have that data in your CRM to provide a unified common view of your customers.... View Article

Data Sheet

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