Flexible & Transparent Pricing
Get Industry’s Most Comprehensive CIAM Platform to Scale Your Business
Free Plan
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5,000 MAU Free plan supports up to 5,000 Monthly Active Users (MAU). |
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1 Web or mobile app One website or mobile app is supported. |
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Standard login Fully customizable Standard Login allows your users to sign up with an email address and password. |
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3 Social Login Providers Allow your users to sign in with their social accounts including Facebook, Google and Twitter with basic profile data. |
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Transactional Email Template Transanctional email template can be set up. |
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Customizable Login Interfaces Host login, registration and forgotten password pages in our cloud. You can select pre-designed template and customize pages according to your branding guidelines. |
Choose the Plan that Best Fits Your Needs.
Our pricing is based on usage and can scale to millions of users.
1 Monthly Active UsersMonthly Active User (MAU) is any user who authenticates and/or uses an authentication token on the platform at least once in a calendar month. Once they authenticate during that calendar month, they are considered a MAU and can authenticate unlimited number of times during that calendar month.
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DEVELOPER
$0 / month
1 Monthly active users
DEVELOPER PREMIUM
$0 / month
1 Monthly active users
ENTERPRISE
To discuss your needs and pricing, please send us a message.
Start Free Trial No credit card required.
Start Free Trial No credit card required.
Contact Sales We’ll get back to you in a few hours.
- 3 Web and Mobile AppsDeveloper Plan supports up to three web and mobile applications.
- Standard LoginFully customizable Standard Login allows your users to sign up with an email address and password.
- 5 Social Login ProvidersAllow your users to sign in with their social accounts, including Facebook, Google, Twitter, Linkedin, and Microsoft.
- Email Template and WorkflowUse our Custom Email Templates for all Standard Workflows in the language of your choice.
- Customizable Login InterfacesHost login, registration and forgotten password pages in our cloud. You can select pre-designed template and customize pages according to your branding guidelines.
- User registration dataGather user data through customizable registration form that supports all types of data fields.
- User social data (Basic + extended)Gather basic and extended profile data whenever a user signs up.
- Web and Mobile SSOWeb and mobile-based Single Sign-On support for your users.
- Regional data storageChoose regional data storage that suits your compliance requirements. See the list of supported regions in our tech support docs.
- GDPR & CCPAMake your web and mobile apps comply with GDPR and CCPA.
- Multi-tenant CloudIt is a multi-tenant cloud environment.
- Email SupportGet 24/7 email support from our platform engineers.
- Developer Edition +
- 10 Web and Mobile AppsDeveloper Premium Plan supports up to ten web and mobile applications.
- Phone LoginAllow users to register and log in using their phone number.
- Passwordless via SMSAllow users to register and log in using a link sent directly to their phone.
- SMS Template and WorkflowUse our Custom SMS Templates for all Standard Workflows in the language of your choice.
- Role based AuthorizationDefine, customize, and modify multiple roles for individual users. Manage their access from the LoginRadius dashboard.
- Progressive Data GatheringCollect data progressively every time a user interacts with your brand.
- Federated SSO App (Add-on)Use Single Sign-On to connect multiple digital properties for Registration Service and Social Login users.
- Two-Factor Authentication (Add-on)User-initiated standard and social two-factor authentication with Google and Microsoft Authenticator support.
- 3rd Party Integration Platform SupportIntegrate LoginRadius’ data and identity management with third-party applications like CRM, Analytics, Payment gateway, etc.
- 99.99% Uptime SLAOur service contract guarantees system availability of 99.99% uptime on a monthly basis and three hours technical support response time on critical issues.
- ISO 27001ISO 27001 certification is included.
- Live Chat SupportGet live chat support from our platform engineers.
- Team ManagementManage access levels for your team to secure data and allow easy configuration of your app.
- Team Audit TrailAudit trail of your employee activities in the LoginRadius’ Web Admin Console.
- Developer Premium Edition +
- Unlimited Web and Mobile AppsEnterprise plan can support as many web and mobile apps as needed.
- Support to non-web / non-mobile platformsWe also support applications build for SmartTV, Kiosks, WiFi Network, and so on.
- Single Tenant and Private Cloud (Options)Single tenant and private cloud options are available.
- Custom ObjectStore texts, images, or any other form of user data in schemaless datastores to build complex user profiles.
- Directory APIAllow our customers to run query on their user data.
- Identity BrokerCustom IDPs with OAuth and SAML.
- Advanced Account SecurityAdvanced features are available to protect your users’ accounts.
- Managed SMTP ServerLoginRadius will integrate white-label SMTP from our partner and fully managed the SMTP logs with unlimited emails.
- Managed SMS ServiceLoginRadius provides fully managed SMS service from our partners.
- Advanced User and Data MigrationMigrate users and data from multiple systems easily and remove duplication.
- Additional Data CenterAdditional data centers option is available for complex deployments.
- Partner-enabled IntegrationsLoginRadius will help integrate with partner to support features that a customer has choose to leverage from different partners.
- Native 3rd Party Integrations (2-way sync)Allow LoginRadius data integration to a third-party application and from a third-party application to the LoginRadius Platform.
- Breached Credential DetectionStop account take overs and breaches by leveraging our breached credential detection engine.
- User ManagementPerform multiple Customer Profile functions such as edit, block, etc. for all your customers from a single dashboard; View individual customer’s profile and data through the LoginRadius Dashboard. Free your support team by automating user profile creation and password resets from the LoginRadius Dashboard.
- User Audit Trail Monitor customer relationships with Audit Logs showing profile edit, account delete, password resets, and more. Track your customer engagement and gain an in-depth understanding of your user base.
- User Activity IntelligenceTrack your user activities to personalize their experiences.
- User InsightsGain access to ten different analytics charts on Social Login and User Data for in-depth social insight.
- Consent & Preference ManagementAllow customers to manage user consent and preference center.
- Penetration & Vulnerability AssessmentAllow customers to perform penetration and vulnerability assessment on the LoginRadius platform.
- SOC2, ISO 27017/18, NISTWe supports SOC2, ISO 27001/17/18, and NIST certifications.
- Tech Support and Performance SLAsMultiple SLA options are available, such as Tech Support Response Time, API Performance, Resolution SLA, etc.
Start Free Trial No credit card required.
Start Free Trial No credit card required.
Contact Sales We’ll get back to you in a few hours.
Still have a Question?
QUESTION
ANSWER
QUESTION
ANSWER
What is Monthly Active User (MAU)?
Monthly Active User (MAU) is any user who signs up, authenticates and/or uses an authentication token on the platform at least once in a calendar month. Once they authenticate during that calendar month, they are considered a MAU and can authenticate unlimited number of times during that calendar month.
Can I upgrade the free plan?
The Free Plan is free forever, but you can upgrade to Developer or Developer Premium plan anytime you want.
What happens when I surpass 7,000 users under Free Plan?
If you surpass 7,000 users, you need to upgrade to either Developer or Developer Premium plan. If you do not, the new user signs will be disable, however, your existing users will continue using the system as configured.
What is the duration of the free trial? Will my account be activated after the trial?
It is a 21-day free trial. During or after the trial period, you can choose to continue with the selected plan. If not, your account will remain active, but it will be downgraded to the Free Plan.
Do you offer any discount on the pricing?
Yes, there is an annual pricing discount where you can save up to 12.5%. You can upgrade to annual pricing anytime.
Is there any other method for pricing apart from Monthly Active User (MAU) Pricing?
Developer plan pricing is based on Monthly Active Users only.
Is there feature / add-on based pricing?
Yes, There are addon features available in the Developer Premium plan. See a detailed breakdown of available features in each plan here.
What payment methods do you accept?
We accept payment via all major credit cards such as Visa, MasterCard, and American Express.
What currency do you accept?
Currently, we accept payments in USD only.
If I don’t need to use this product anymore, can I cancel my subscription?
Our Developer Plans are available with a monthly subscription which you can cancel at any time.
If I am on annual pricing when is my MAU calculated and invoiced?
MAUs are calculated every month and adjusted against your annual billing amount.
Can I get refund for any of the plans?
As we offer free trial and monthly subscription option, if you do not want to use our services, you can stop your subscription anytime. Due to that reason, we cannot offer refunds.
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How do you charge for overage?
If and when there is overage in your account, the system will automatically generate invoice and charge the amount. You can see details on overage in your LoginRadius web console.
What is the performance of your identity and authentication platform?
We take pride in delivering the best performance in the market (over 99.99% uptime on monthly basis) and openly display our statistics on our status page. Please visit our status page to see the performance metrics including Uptime, API Response time and incident reporting.
What API rate limits and how are you measure rate limits (Per second, Total concurrant Etc.)
See our acceptable use document for details on rate limits for your plan.
Is there a performance SLA in place?
The Developer Premium plan includes a 99.99% uptime on monthly basis. Additional API performance SLAs are available with our Enterprise plans.
Can we increase the API rate limit on our site? On our Dev site?
Higher API thresholds are available in our Enterprise plans only.
What happens in case of downtime?
All down time incidents (full or Partial) are logged directly against the LoginRadius Status page where you can see full system details including Uptime and performance across LoginRadius systems. For Developer Premium plan, if it is breach of the uptime SLA, we will automatically credit the applicable amounts to your account.
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What are the protocol standards that the LoginRadius API’s are developed?
The LoginRadius API is developed with OpenID Connect (OAuth 2.0 protocol) standards, which is the same technology used by industry leaders such as Facebook, Google, and LinkedIn for their authentication and platform APIs.
What are the different cloud platforms your appllication is deployed?
LoginRadius platform has a multi-cloud architecture and is deployed in the following cloud platfroms: Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), and Ali Cloud.
Can we select which cloud platform is our primary?
LoginRadius provides regional data storage for all Developer and Enterprise plans. In the Enterpise plan further granular controls are also available to select specific service providers.
Do you have a way our Admins / Service Desk / Support can help with common user actions?
Yes, Common user actions such as Account Recovery, Account Removal, Forgot Password and Account Update can be directly handled from the LoginRadius Admin Console where your team can assist users via a simple GUI.
How can we support other transactional emails not directly listed in your set of emails?
LoginRadius can be integrated with any email/SMTP servers to send email notifications to your users. Emails not natively supported by LoginRadius can be sent directly as part of your consumer workflows from your SMTP or Mailing Service.
Is your application single tenant or mulit-teanant?
Free, Developer and Developer Premium Plans are offered through a multi-tenant environment; however, we deploy separate data repositories for each customer. When a new customer account is created in the LoginRadius system, a new database instance is provisioned for that customer with a unique set of name and configuration key. It is an independent database that only holds the information of one customer, and the information cannot be shared with any other customer or database. Single-tenant and private cloud offerings are available with our Enterprise plans.
Is there a limit to the number of web/mobile apps one can configure in LoginRadius?
There are no limits on the number of web/mobile apps which can be configured under any LoginRadius plan.
Do you offer Multi-Factor authentication?
Multifactor Authentication is available in our Developer Premium as an add-on.
Do you offer customization to the login Interfaces including whitelabel?
Yes, all LoginRadius Interfaces are strucured to be fully customizable and configurable allowing for full control of your Consumer Expiernce
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Do you have ISO 27001 Compliance?
The ISO 27001 compliance is applicable for Developer Premium and Enterprise plans.
Do you have SOC2 Compliance?
The SOC2 Compliance is applicable for only for Enterprise plans.
What security and privacy compliances are offered by LoginRadius?
We support wide range of security and privacy compliances. Please see the complete list here.
What are the data regions do you support to host the user data?
We have a highly scalable and reliable back-end infrastructure located in in globally distributed cloud data centers.
Do you support CCPA Compliance?
Yes, LoginRadius provides a comprehensive set of tools that enable compliance with CCPA and other regional compliances.
Do you support GDPR Compliance?
Yes. LoginRadius provides a comprehensive set of tools that enable compliance with GDPR and other regional compliances.
What steps does LoginRadius take to ensure Data Encryption best practices and Privacy compliances?
LoginRadius data stores have the highest levels of security available. The cloud database is behind a firewall and can only be accessed via our whitelisted IP addresses and application servers. We maintain and manage access logs for any database connection and data queries.
Does your platform support DPA (Data Protection Agreement) from my local country?
A Data protection agreement can be provided as part of the Developer Premium and Enterprise plans.
Can you provide details on the PII information that your system gathers?
Customers have full control over the PII data that is captured in LoginRadius. You can choose which data is requested from users at various stages of Consumer interactions.
What API security features are available to prevent malicous use i.e. known bad IPs, IP flagging if increased amount of failed requests, traffic pattern analysis etc.?
The application has end-to-end SSL encryption from the end-user to the internal database. The API calls always go through HTTPS from end-user to LoginRadius application server and with another SSL encryption between LoginRadius application servers and internal databases.
Can we change our preferred data center location of our choice?
Yes. A data center change is possible in our developer Premium and Enterprise plans, This needs to be coordinated with your account manager.
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QUESTION
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Are there any integrations available in the developer plan?
Integrations are available in our Developer Premium and Enterprise plans.
Are webhooks available to sync data to our ESB?
Webhooks are available in our Developer Premium and Enterprise plans.
Do you offer ways to retrieve user data in bulk?
The Cloud Directory API is available in our Enterprise plans which allow bulk data retrieval via APi.
Does LoginRadius allow for us to integrate with client side tracking services (i.e. Google analytics)?
Yes, The LoginRadius Javascript Libraries are strucured to be easily extensiable with thirdparty cleint side scripts. In addition to this LoginRadius directly maintains prebuilt libraries for commone industry standard tracking, chat and other client side services.
Can I integrate the user data to my marketing or CRM system?
Yes, one can integrate to any 3rd party appplications. Check out our integrations page for more details.
Is there a team that supports us during implementation?
We have email support across all our plans and chat support for our Developer Premium users. Under our Enterprise and Developer Premium plans we also have various levels of implementation support to streamline the deployment process.
How do I migrate my existing users to your product?
Our Self Serve Data Migration service allows you to migrate your existing user data to your LoginRadius cloud storage. Using this feature users are uploaded via CSV into the LoginRadius admin console with a configurable field mapping.
For larger migrations or to migrate existing passwords in our Developer premium or Enterprise plans, a dedicated migration team will work with you to ensure that your data is ingested into LoginRadius seamlessley.
What SDK Library do you offer?
LoginRadius has developed SDKs with a Demo project and detailed usage documentation for all the most popular programming languages including HTML5, ASP.Net, Java, PHP, Coldfusion, Node.js, Python, Ruby, etc. These SDKs are entirely open-source, allowing you to build off and modify the code to serve your unique requirements.
Do you support Native Mobile Integration?
We support various Mobile SDKs for all major mobile languages both Native (iOS and Android) as well as Hybrid solutions (React Native, Cordova, etc). All these are documented in our API documentation.
What CMS plugins do you nativly support?
We support various CMS Platforms for major CMS and Ecommerce platforms including, WordPress, Drupal, Magento, Salesforce Commerce Cloud, and more.
Do you provide chat, email support for all the plans? Even for the free plan?
24/7 Email support is available for all the paid plans. Whereas, the live chat support is applicable only for Developer Premium and Enterprise plans.
Is there an SLA in place for support functions?
Support Response time SLAs are available in our Enterprise plans only.
Ask a Question
Compare Plans
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EXPAND ALL
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Free | Developer | Developer Premium |
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Authentication
| Standard Login User registration and login using unique ID (email address or username) and password. | ✓ | ✓ | ✓ |
| Phone Login User registration and login using a phone number (per SMS cost not included). | ✗ | ✗ | ✓ |
| Password-less via SMS User registration and login using an OTP sent to the phone number (per SMS cost not included). | ✗ | ✗ | ✓ |
| Password-les via Email User registration and login via a link sent to the registered email address. | ✗ | ✗ | ✓ |
| Social Login User registration and login using social accounts, including Facebook, LinkedIn, Twitter, and 35 more. | 3 Social Login Providers | 30+ Providers | ✓ |
| Email Template and Workflow Pre-defined email templates that are easy to customize for all applicable workflows in the langauage of your choice. | ✓ | ✓ | ✓ |
| SMS Template and Workflow Pre-defined SMS templates that are easy to customize for all applicable workflows in the langauage of your choice. | ✗ | ✗ | ✓ |
Identity Experience (IDx) Framework
| Hosted IDx Ready-to-use web pages available on a dedicated instance of LoginRadius, which has already set up registration, login, user profile, and forgot password processes. Multiple page templates are available making it easy to customize the UI and UX. | ✓ | ✓ | ✓ |
| Self-Hosted IDx Ready-to-use identity pages (registration, login, forgot password, and user profile) that you can customize using our build-in JavaScript template engine and host on your domain. | ✗ | ✓ | ✓ |
| Pre-designed Templates Multiple fully customizable templates for the Hosted Identity Experience Framework (IDX). | ✓ | ✓ | ✓ |
| Custom Logo and Branding Fully customizable layouts and branding enabling alignment with your branding guidelines and themes. | ✓ | ✓ | ✓ |
| Custom Messaging Full content control for all consumer facing content and messaging | ✗ | ✓ | ✓ |
Signle Sign-on (SSO)
| Web and Mobile SSO Seamless authentication among multiple applications for your consumers. | ✗ | ✓ | ✓ |
| Account Linking Streamline consumer experience via account linking even if the customer uses various login providers for your application. | ✗ | ✓ | ✓ |
| Role based Authorization Role and access permission management for individual consumers. | ✗ | ✗ | ✓ |
Directory Service
| Customer Data Storage Host your users’ data at the preferred geographic location with a cloud-based scalable, secure, and high-performance data repository. | Choice of 1 data center | Choice of 1 data center | Choice of 1 data center |
| Customer Profiling Better understand your application consumers with detailed consumer metadata such as demographic, age group, preferences, etc. | ✗ | ✓ | ✓ |
| Progressive Data Gathering Gradual data collection of your consumers as they interact with your brand. | ✗ | ✗ | ✓ |
Account Security
| Spam Prevention Access restriction on suspicious email domains to prevent spam registrations. | ✓ | ✓ | ✓ |
| Brute Force Lockout Protect consumers against brute force attacks by prompting either security questions, CAPTCHA or suspending/blocking an account. | ✗ | ✓ | ✓ |
| Password Policy Enhance security using password parameters such as expiration time, history, complexity, encryption, and more. | ✗ | ✓ | ✓ |
| Session Management Configure active session settings for your application. | ✓ | ✓ | ✓ |
| Global CAPTCHA Bot protection using Google ReCAPTCHA and/or QQ CAPTCHA. | ✓ | ✓ | ✓ |
Data and Identity Migration
| Mapping data to LR Database Granular field mapping from your existing data set to LoginRadius Cloud Database. | ✗ | ✓ | ✓ |
| De-duplication Duplicate profile removal during data migration. | ✗ | ✓ | ✓ |
| Data Normalization Transforms data into the LoginRadius Normalized Consumer Profile Format. | ✗ | ✓ | ✓ |
| Data Sanitation Various actions ensuring the data migrated into your LoginRadius Cloud database follows best practices and is formatted correctly including: field-level preprocessing, required field verification, precedential data merging, data filtering and more. | ✗ | ✗ | ✓ |
| Password Reset Not Required Migrate existing hashed passwords to avoid reseting consumer passwords after the data migration is completed. | ✗ | ✗ | ✓ |
| Trigger email content Automatically trigger emails to your consumers during/after the data migration. | ✗ | ✗ | ✓ |
| Enforce password reset Enforce consumers to reset their account passwords on first login or based on defined criteria | ✗ | ✗ | ✓ |
| Multiple Hash Supported Multiple hashing algorithms supported for migration including PBKDF2, SHA, MD5, etc. | ✗ | ✗ | ✓ |
| Multiple Data Source Migrate from multiple data sources simultaneoulsy. | ✗ | ✗ | ✓ |
| Migration from other CIAM Platform Standardized process to migrate from other industry CIAM providers. | ✗ | ✗ | ✓ |
| CSV based migration Migrate your data using the CSV files. | ✗ | ✗ | ✓ |
| Self-serve migration Self-serve data migration using LoginRadius Admin Console. | ✗ | ✓ | ✓ |
Cloud Hosting
| Regional Data Hosting Data is hosted in your selected location. Refer to Product Add-On section for more details on the regional database. | ✓ | ✓ | ✓ |
| Data Back-up Service Incremental and full data backups. | ✓ | ✓ | ✓ |
| Disaster Recovery Service Support disaster recovery of data. | ✗ | ✓ | ✓ |
Data Security
| Crypto Hashing Support industry recommended hashing algorithms to protect sensitive information. | ✓ | ✓ | ✓ |
| Encryption in Transit All information is encrypted while in transit. | ✓ | ✓ | ✓ |
| Encryption at Rest All information is encrypted at rest in the database. | ✗ | ✗ | ✓ |
System Performance
| Uptime SLA Our service contract guarantees system availability of 99.99% uptime on a monthly basis. | ✗ | ✗ | 99.99% Monthly Availability |
Privacy
| GDPR & CCPA Provide GDPR and CCPA compliance tools and resources. | ✗ | ✓ | ✓ |
| Age Verification (Restriction) Verify the consumers age during registration or authentication. | ✗ | ✓ | ✓ |
Compliances
| LR Compliances We are SOC2, ISO27001, ISO 27001:2013, ISO 27017, 27018, NIST CSF, CSA Star, Privacy Shield, and ISAE 3000-certified. | ✗ | ✗ | ISO 27001 |
| Cloud Compliances We are ISO 27017, 27018, CSA Star, and Privacy Shield cloud certified. | ✗ | ✗ | ✓ |
Customer Data Gathering
| Registration data Collect first-party data through your registration form. | ✓ | ✓ | ✓ |
| Social data Collect first-party data through social networks with consent from consumers. | Basic | Extended | ✓ |
Technical Support
| 24/7 Email Support 24/7 email support from LoginRadius engineers. | ✗ | ✓ | ✓ |
| Live Chat Live chat support from LoginRadius engineers. | ✗ | ✗ | ✓ |
| Support SLA 24/7 SLA with guarenteed response times based on priority classification. | ✗ | ✗ | Add-on |
Professional Services
| Dedicated Account Manager Dedicated Account Manager appointed to ensure the success during your implementation and ongoing usage of the LoginRadius CIAM platform. | ✗ | ✗ | ✓ |
| Onboarding (Account set, training, implementation support) A Dedicated team to support your initial LoginRadius deployment. Facilitates account setup, Training of your team and ongoing coordination to ensure a quick seamless deployment of the LoginRadius CIAM platform. | ✗ | Self-serve | Basic |
| User Migration Migrate your existing consumers to LoginRadius using our user migration software. | ✗ | Self-serve | Add-on |
Team Management
| Roles and permissions Granular access level management for your internal team members | ✗ | ✗ | ✓ |
| SSO with internal IAM Enable SSO with your employee IAM to give them access to the LoginRadius Admin Console. | ✗ | ✗ | ✓ |
| Employee Audit Trail Additional security layer to track how your employees are interacting with the LoginRadius Admin Console | ✗ | ✗ | 30 Days |
Platform
| Mobile SDKs Mobile SDKs for all industry leading mobile technologies. | ✓ | ✓ | ✓ |
| Web SDKs Web SDKs for all industry leading programming languages. | ✓ | ✓ | ✓ |
| API Key and Secret API Key and Secret authorization for all API endpoints. | ✓ | ✓ | ✓ |
| Data Sync (Web Hooks ) Sync consumer data with your external applications, eliminate data silos and ensure data is distributed to relying applications. | ✗ | ✓ | ✓ |
| Sandbox Environment A dedicated Development Site along with your Production instance allowing continuous development without impacting your production deployment. Additional applications for Staging, UAT or other use cases are also available. | ✗ | 1 Prod + 1 Dev (100K users) | 1 Prod + 1 Dev (100K users) |
| Custom Domain Whitelist your domain to display your URL for all LoginRadius Domains. | ✗ | ✓ | ✓ |
| Self-serve Implementation Easy-to-follow implementation guides and support documentation to get up-and-running quickly and easily. | ✓ | ✓ | ✓ |
Product Add-ons
| Federated SSO App Give your partners seamless access to your web applications through your preferred protocol – (SAML, JWT, Multipass, etc.) | ✗ | ✗ | $6,000 / Yr / 3 Apps |
| Custom Object (Each) Store complex, schemaless consumer metadata based on your sites requirements. | ✗ | ✗ | $5,000 / Yr |
| Two-Factor Authentication Verify account access through SMS or an authenticator application. Backup codes, account recovery and other standard MFA processes are included. | ✗ | ✗ | $5,000 / Yr |
Cloud Connector (Integration)
| Native LR integrations (one-way data sync) Integrate LoginRadius’ data and identity with any third-party application such as CRM, analytics, payment gateway, etc. | ✗ | ✗ | $3,500 /Yr / Integration |