Flexible & Transparent Pricing
Get Industry’s Most Comprehensive CIAM Platform to Scale Your Business
What is Monthly Active User (MAU)?
Monthly Active User (MAU) is any user who authenticates and/or uses an authentication token on the platform at least once in a calendar month. Once they authenticate during that calendar month, they are considered a MAU and can authenticate unlimited number of times during that calendar month.
Can I upgrade the free plan?
The Free Plan is free forever, depending on your requirements, you can upgrade to an advanced plan anytime you want.
What is the duration of the free trial? Will my account be activated after the trial?
It is a 21-day free trial. During or after the trial period, you can choose to continue the selected plan. If not, your account will remain active, but it will be downgraded to the Free Plan.
Do I pay monthly or annually?
You can choose to pay either monthly or annually. However, you save up to 12.5% by signing up for an annual subscription.
How do you calculate the total fee per month (or per year)?
Our system will automatically calculate the monthly (or annual) fee based on Monthly Active Users. You will receive a monthly invoice based on your usage. Please refer to our pricing calculator for more details.
I just want to try this out with a limited number of users first. Can I upgrade to a higher plan later and keep all of my data from the Developer Edition?
Yes, you can upgrade to a different plan while keeping your existing data and configurations intact. Our Account Management team will be able to answer any questions you may have and work with you to understand if upgrading is right for you.
Other than the licensing fee listed here, are there any other fees that I need to pay?
There are no additional or hidden fees for the Developer Editions. However, we do offer various services and product add-ons with the Enterprise Edition.
How is the Enterprise Edition different from the Developer Edition?
The Enterprise Edition is designed for larger companies that require SLA, Certification, Large Scaling and have complex requirements.
What payment methods do you accept?
We accept payment via all major credit cards such as Visa, MasterCard, and American Express.
If I don’t need to use this product anymore, can I cancel my subscription? Will I get a refund?
Our Developer Editions are available with a monthly subscription which you can cancel at any time. A 30-day notice period is required for any subscription modifications and you will be billed for the services used until then. No refunds will be provided within the 30-day notice period.
What is the performance of your identity and authentication platform?
We take pride in delivering the best performance in the market and openly display our stats. Please visit our status page to see the performance metrics.
I have a few technical questions about your product, where do I find answers?
I have a few pricing-related queries, where do I find answers?
Please send us your questions here and our team will respond to you soon.