Smart Delivery Starts With Smart Onboarding
Transforming the authentication landscape for Zachys
Established by Zachy Zacharia in 1944, Zachys is a third-generation wine business with offices in New York, DC, Napa, Paris, Stockholm, London, Hong Kong, Beijing, and Shanghai.
Zachys’ mission is to sell the finest wines from around the world and bring curated wine experiences to its customers.
Zachys approached LoginRadius with three enterprise-centric requirements:
Easy access management
Inconsistent access management procedures were causing registration and login challenges for Zachys.
They wanted a secured, stable, and reliable authentication platform that made onboarding smoother and easy-to-use for their consumers.
An enhanced consumer experience
Zachys commitment to creating a standardized, accessible consumer experience was held back by the lack of a robust consumer identity and access management (IAM) platform.
Zachys needed a modern consumer-centric solution that would create a consistent login experience and didn’t sacrifice user experience.
Reduction in technical complexity
Zachys had their priorities straight. They needed a slick and simple interface that encourages greater consumer engagement. They knew their consumers may not be experts in technology.
Therefore, Zachys needed an authentication platform that was robust, intuitive, and accessible for all users, whether technologically savvy or not.
Enterprise Social Login
A simplified login experience can be the difference between potential consumers engaging on a platform or churning at the login page. We helped Zachys set-up social login so their consumers may feel more at ease to log in via a social platform with which they are already familiar.
Registration as a Service
The strength of LoginRadius lies in being a consistent consumer experience provider. Needless-to-say, we helped Zachys implement a fully managed and customizable registration and authentication feature on their website. They could also leverage our custom fields and interfaces to create registration forms based on their requirement.
Based on LoginRadius’ continued effort to maintain a secure solution, we also helped Zachys implement a smooth and seamless transition to meet their demand for data migration. We adopted an automated approach to minimize any disruption to Zachys’ day-to-day operations.
Zachys was impressed with LoginRadius’ exemplary implementation. After feeling confident that they were dealing with a platform that could effortlessly bring consumers on board and embrace them, Zachys decided to extend their association with LoginRadius for the long term.
And it has been seven years since we got together!
Dedicated implementation support
LoginRadius seamlessly implemented the much-required login support for Zachys’ digital consumers. By taking authentication off their plate, Zachys could get into really competitive spaces in the industry.
How did we do it?
LoginRadius has been an integral and useful implementation partner for Zachys’ growing consumer-based.
The core of LoginRadius and Zachys association was to help the latter create a frictionless onboarding process. With their authentication infrastructure taken care of, Zachys now focuses more on offering under-the-radar discoveries, the latest vintage releases, and highly rated wines.