Providing a simple and seamless online customer experience has never been more important. As consumer expectations increase, businesses are under significant pressure to streamline their online customer journey.
To achieve this, you need critical data and analysis to help you answer these fundamental questions:
- Do customers prefer using phone or standard login?
- How can you improve your customer return rate?
- What is the industry standard for system availability?
The LoginRadius team has analyzed data from our Customer Identity Platform, which powers thousands of websites globally. In our Digital Identity Trends Report, we’ll help you understand:
- What is the preferred login method by your customers.
- Which verification process is most preferred among businesses.
- What the performance benchmarks are for identity management platforms.