Consumer Digital Identity Trend Report 2020

Capturing modern customers’ attention requires a customized, secure, and seamless approach, especially if your business centers around customer data. Ensuring customers have a positive experience right from the first point of contact is crucial to maintaining a long-term relationship.

To achieve this, you will need critical figures and facts that answer the following fundamental questions:

• How many registration fields are good to go to?
• Do customers prefer using phone login over passwordless login?
• What is the industry standard for peak load capabilities?

This report offers a comprehensive overview of the current customer identity trends by analyzing data collected from the LoginRadius Identity Platform, which serves and manages billions of customer identities for thousands of websites and mobile applications worldwide.

The report will help you understand:

• The preferred login methods by end-users.
• The preferred verification process.
• The performance benchmarks for identity management platforms.